About This Business
About This Business
Southdale Veterinary services is a dedicated animal care provider committed to delivering exceptional veterinary care to the community. With a strong focus on customer satisfaction, the practice boasts a team of excellent staff and an awesome doctor, ensuring that every fur baby receives the best possible treatment. As evidenced by client reviews, the service is great, and the staff is friendly and efficient. The practice operates by appointment and is open from 9:00 am to 4:00 pm, Monday through Friday, and from 9:00 am to 1:00 pm on Saturdays, closing on Sundays and public holidays. During the COVID-19 lockdown, hours may vary, and clients are advised to check Google Business for the most up-to-date information. Southdale Veterinary services values feedback and has a dedicated feedback form on their website, allowing clients to share their experiences and suggestions for improvement. Whether it's for a routine check-up, sales inquiry, or general query, the practice invites clients to reach out via phone, email, or their website's contact form. With a strong commitment to providing top-notch veterinary services, Southdale Veterinary services is the go-to destination for pet owners seeking trustworthy and compassionate care for their beloved pets.
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Customer Review
Left Feeling Ruff: Not the Care I Expected for My Fur Baby
I'm extremely disappointed with the experience I had at Southdale Veterinary services. As a pet parent, you want the best for your little one, and sadly, this place didn't deliver. The wait time was ridiculous - I booked an appointment, but still ended up waiting for over an hour. When I finally saw the vet, the consultation felt rushed, and my questions were brushed off. The staff seemed friendly at first, but when I asked for a more detailed explanation of my pet's condition, they became defensive. The facility itself was clean, but the equipment looked outdated. What really got me, though, was the lack of follow-up care. After my visit, I had several questions and concerns, but my calls and emails were ignored. For a place that claims to value feedback, they sure don't practice what they preach. Needless to say, I won't be back, and I'd advise others to seek care elsewhere. Maybe they were just having a bad day, but as a pet owner, you can't afford to take that risk with your pet's health.
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