About This Business
A

18 King Street East, Suite 1400, Toronto, Ontario, Canada

(844) 977-0050

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About This Business

Arcadia Home Care is a compassionate and experienced home care provider dedicated to empowering independent aging with expert care. With 19 years of experience, they specialize in delivering exceptional care for seniors living with cognitive disorders, including specialized dementia care and Alzheimer's care. Their team of certified and compassionate caregivers work closely with families to create customized care plans tailored to each individual's unique needs, prioritizing safety and dignity. Arcadia Home Care offers a range of services, including tailored acquired brain injury home care, integrated case management services, flexible family-funded home care, compassionate palliative home care, and collaborative rehabilitation support. They proudly serve numerous communities across Ontario, including major areas such as Toronto, Ottawa, Mississauga, Hamilton, and London. By maximizing publicly funded care options and assessing insurance coverage, Arcadia Home Care ensures the best possible support for families. Their mission is to provide a safe and secure setting within the comfort of their clients' homes, enhancing their quality of life and providing relief from symptoms. With a strong commitment to helping families navigate the complexities of home care, Arcadia Home Care is a trusted partner for those seeking exceptional care for their loved ones. Whether through virtual consultations or in-person meetings, their caring team is dedicated to understanding each family's unique needs and goals, working closely with them to develop a personalized care plan that meets their requirements. By choosing Arcadia Home Care, families can rest assured that their loved ones will receive the highest level of care and support, empowering them to live independently and with dignity.

Customer Review
AT
Adrienne Thompson

June 06, 2025

★★☆☆☆ 2/5
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Disappointing Experience with Arcadia Home Care's Dementia Services

I'm writing this review as a warning to others who may be considering Arcadia Home Care for their loved ones. My mother was diagnosed with Alzheimer's, and we thought their specialized dementia care would be the perfect solution. Unfortunately, the reality was far from it. The caregivers, although certified, seemed to lack the compassion and patience that we were promised. Simple tasks, such as administering medication and assisting with daily routines, were often forgotten or neglected. The 'customized care plan' they touted was nothing more than a generic template that didn't account for my mother's unique needs. We had to constantly remind them of her preferences and requirements, which was frustrating and disappointing. The communication was also subpar; we'd often go days without hearing from the team, only to receive a generic update that didn't address our concerns. For a company that claims to prioritize 'safety and dignity,' we felt like our mother's well-being was an afterthought. The virtual consultations were unhelpful, and the in-person meetings felt like sales pitches rather than genuine attempts to understand our needs. We ended up having to seek alternative care, which has been a much better experience. If you're looking for reliable and compassionate home care, I'd advise exploring other options.

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Company Overview
Arcadia Home Care
★★☆☆☆
2.0/5 (1 reviews)

18 King Street East, Suite 1400, Toronto, Ontario, Canada

(844) 977-0050

Visit Website

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