About This Business
C

175 E. Elm Street, Canton, IL 61520

309.647.7747

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About This Business

CEFCU is a financial institution dedicated to providing its members with a wide range of services and benefits. Located in Canton, Illinois, the Canton Member Center is one of the many locations where members can access various financial services. The center is managed by Jason Anderson and assisted by Jeremy Sheppard, ensuring that members receive personalized attention and support. CEFCU offers mortgage interviews by appointment, investment representatives by appointment, and business services, including night depository boxes and business services representatives. Additionally, members can take advantage of debit card instant issue, notary services, and coin counters. The center also features walk-up ATMs, drive-up teller lanes, and eServices, allowing members to access their accounts and conduct transactions conveniently. CEFCU is committed to making its services accessible to all members, including those with disabilities, and provides assistance through its accessibility help page and a dedicated phone number, 1.800.633.7077. The institution observes various holidays throughout the year, including New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. With its focus on member satisfaction and financial well-being, CEFCU has established itself as a trusted and reliable financial partner in the community. The Canton Member Center is open Monday through Friday, with extended hours on Saturdays, and offers a convenient location for members to manage their finances. CEFCU's commitment to its members is evident in its mission to provide exceptional service, support, and guidance to help them achieve their financial goals.

Customer Review
MW
Malcolm Winters

June 09, 2025

★☆☆☆☆ 1/5
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Underwhelming Experience at CEFCU's Canton Member Center

I visited the Canton Member Center of CEFCU recently, and I must say, my experience was a letdown. Despite their claims of providing personalized attention, I felt like just another statistic. Jason Anderson and Jeremy Sheppard seemed too busy to address my concerns properly, and the services offered, such as mortgage interviews and investment representatives, felt more like an afterthought than a primary focus. The walk-up ATMs and drive-up teller lanes were convenient, I'll give them that, but the eServices platform was clunky and difficult to navigate. What really got my goat was the lack of transparency regarding their business services and the night depository boxes. It felt like they were trying to hide something. I've been with CEFCU for a while, but this experience has made me consider taking my business (and my coins, since they do have a coin counter) elsewhere. Perhaps it's time for them to revisit their mission of providing exceptional service and support, because, from where I'm standing, they're falling short.

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Company Overview
CEFCU
★☆☆☆☆
1.0/5 (1 reviews)

175 E. Elm Street, Canton, IL 61520

309.647.7747

Visit Website

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