Maclin Ford
Calgary, Canada
About This Business
Maclin Ford is a reputable automotive dealership located in Calgary, committed to providing a convenient, transparent, and hassle-free experience for its customers. With over 100 years of service, dating back to 1917, Maclin Ford has established itself as one of the top-rated dealerships in Calgary, boasting an impressive 4.2-star rating from over 1300 Google Reviews. The dealership offers a wide range of new and pre-owned vehicles, including the highly anticipated F-150 Lightning, and provides customers with the option to purchase from the comfort of their own homes using their online tools. These tools include exploring payments, applying for credit, valuing trades, and reserving vehicles. Additionally, Maclin Ford's finance team specializes in assisting customers with troubled credit, ensuring that everyone has the opportunity to get approved and on the road with the right vehicle. The dealership also understands the importance of convenience, offering test drives at home or at work, and providing a virtual walk-around of their inventory through 360° spins. As Ford experts, Maclin Ford's dedicated service advisors and technicians are committed to providing quality service and vehicle care, even after the purchase. The dealership also offers competitive pricing on tires, with a 'Tires at Cost' policy that applies to any make, model, or tires, without gimmicks or small print. With its rich history, commitment to customer satisfaction, and wide range of services, Maclin Ford is the go-to destination for all automotive needs in Calgary.
Categories
Customer Reviews
1 total reviews
Roderick Slade
June 06, 2025Ford F-150 Fiasco: Unfulfilled Expectations at Maclin Ford
I recently visited Maclin Ford in Calgary, expecting a hassle-free experience based on their reputation and 4.2-star Google rating. Unfortunately, my encounter was marred by unmet promises and a general air of disorganization. The sales team, although friendly, seemed overwhelmed and struggled to provide clear answers to my questions about the F-150 Lightning. The online tools they touted as convenient were clunky and didn't quite live up to the seamless experience I've come to expect from modern dealerships. When I inquired about their 'Tires at Cost' policy, I was met with confusion, and it took an inordinate amount of time to get a straightforward answer. Perhaps the most disappointing aspect was the lack of transparency regarding the vehicle's history and the financing options available, especially considering their claim to specialize in assisting customers with troubled credit. The test drive at home option sounded appealing but was not as smooth as advertised, with a significant delay in the vehicle being delivered. In the end, the combination of these issues led to a frustrating experience that fell far short of the convenience and transparency Maclin Ford promises. For a dealership with over 100 years of service, I expected more refinement in their sales process and better alignment with the modern, tech-savvy consumer they claim to cater to.
Is this your company?
Take control of your business profile and manage customer reviews.
What you get:
- Manage your business profile
- View all customer reviews
- Option to remove inappropriate reviews
- Priority support
Review Statistics
Based on 1 reviews
Company Information
Address
Calgary, Canada