About This Business
2210 Belmont Ave, Philadelphia, PA 19131-2618, US
About This Business
Hayes Manor Retirement Residence is an independent, non-profit retirement and personal care home located in Philadelphia, just minutes from the Main Line. With a rich history dating back to 1886, the residence is dedicated to providing dignified housing, excellent healthcare, and essential services to older individuals with limited financial resources. Nestled beside a golf course, Hayes Manor boasts beautifully manicured and landscaped grounds, offering residents a serene and picturesque environment. The residence features 12 independent living apartments, each overlooking the lush expanse of the Bala Golf Club, and 53 spacious personal care rooms filled with natural light, color, and stunning views. Residents can enjoy a range of amenities and services, including meals, activities, healthcare, housekeeping, and more. Hayes Manor's mission is to provide a supportive and caring community, where residents can thrive and maintain their independence. The residence offers various living options, including private and semi-private rooms with en-suite bathrooms, as well as apartments with kitchenettes. Personal care services are tailored to meet the individual needs of each resident, with assistance available for daily tasks such as bathing, dressing, and medication administration. With its commitment to delivering high-quality care and services, Hayes Manor has established itself as a premier personal care facility in Philadelphia. Whether you're looking for independent living or require more supportive care, Hayes Manor invites you to explore its facilities, meet its residents, and experience the warmth and hospitality that defines its community.
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Customer Review
Disappointing Experience at Hayes Manor
I'm writing this review as a warning to others who may be considering Hayes Manor Retirement Residence for themselves or their loved ones. While the grounds and facilities are indeed beautiful, our experience was marred by subpar care and communication. My mother, who requires assistance with daily tasks, was often left waiting for help with bathing and dressing, and the medication administration was not always reliable. The staff, although friendly, seemed overwhelmed and understaffed, which led to a lack of personalized attention and care. The activities and meals, which were supposed to be highlights of the residence, were often cancelled or unappetizing. As someone who has worked in healthcare, I was disappointed by the lack of transparency and accountability when issues arose. The management was slow to respond to our concerns and seemed more interested in maintaining a positive image than in addressing the problems. For a non-profit organization with such a rich history, I expected more. Unfortunately, our experience at Hayes Manor fell short of our expectations, and I would caution others to carefully consider their options before making a decision.
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Company Overview
Hayes Manor Retirement Residence
2210 Belmont Ave, Philadelphia, PA 19131-2618, US
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