Mobile Eyes Optometry
About This Business
Mobile Eyes Optometry is a pioneering mobile optometry clinic dedicated to providing top-notch in-home eye care and glasses to individuals with mobility challenges in Greater Vancouver. Recognizing the essential role of good vision in daily life, the clinic's mission is to bridge the gap in accessibility by bringing comprehensive eye exams and glasses directly to patients. With a team of skilled optometrists, including Dr. Terynn Chan, Dr. Liseann Head, Dr. Shannon Cerniuk, and Dr. Cedrick Mah, Mobile Eyes Optometry is equipped with state-of-the-art portable equipment, enabling them to deliver high-standard care in the comfort of the patient's own home. The clinic offers a range of services, including comprehensive eye exams, ocular disease management, blepharitis treatment, eye glasses fittings and repairs, and surgical co-management. By collaborating with ophthalmologists throughout Greater Vancouver, Mobile Eyes Optometry ensures seamless referrals for necessary surgeries and co-management of eye care. Their service area encompasses Vancouver, Burnaby, Richmond, New Westminster, West Vancouver, North Vancouver, and parts of Coquitlam, with regular visits to various care homes. However, they are also available to assist in any care facility or home within their service range. With a strong commitment to patient-centric care, Mobile Eyes Optometry is shaping the future of optometry by providing clear vision and swift recovery. Their dedication to delivering exceptional care is evident in their meticulous approach, from initial consultations to follow-up treatments. By choosing Mobile Eyes Optometry, patients can expect personalized attention, cutting-edge technology, and a genuine passion for improving their quality of life. As a testament to their excellence, the clinic has established a reputation for reliability, compassion, and unwavering commitment to the well-being of their patients. Whether you reside in a care home or require in-home eye care, Mobile Eyes Optometry is the trusted partner for all your optometry needs in Greater Vancouver.
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Customer Reviews
1 total reviews
Bernice Goldeneyes
June 05, 2025Long Wait Times and Lackluster Care: Disappointing Experience
I'm extremely disappointed with the service I received from Mobile Eyes Optometry. As someone who relies on their mobility assistance, I was excited to try their in-home eye care services. Unfortunately, the experience was marred by long wait times and a general sense of disorganization. My appointment was scheduled for 10 am, but the optometrist didn't arrive until 11:30 am. The equipment they used seemed outdated, and the exam itself felt rushed. When I asked questions about my prescription, I was met with a dismissive attitude and told to 'just try the glasses and see how it goes.' The follow-up care was also lacking, with no clear instructions on how to properly care for my new glasses or what to expect in terms of adjustments. For a clinic that prides itself on patient-centric care, I felt like just another number. The only positive aspect was the kindness of the administrative staff, who apologized profusely for the delays and offered a discount on my next visit. However, that's not enough to make up for the subpar care I received. Until they address their operational issues and improve their bedside manner, I would not recommend Mobile Eyes Optometry to anyone.
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Based on 1 reviews
Company Information
Address
1687 W Broadway, Vancouver, BC, V6J 1X2, CA
Phone
Website
http://www.mobileeyes.ca/Added
June 05, 2025