Zalan Floors
About This Business
Zalan Floors is a flooring company dedicated to providing high-quality products and exceptional customer service. With a strong focus on lean operations and affordable shipping, they work directly with manufacturers to ensure the best possible prices for their customers. Their warehouse is open from 9am to 5pm, Monday through Friday, and they can be reached by phone at 404.308.7808 or by text at 404.388.9018. Customers can also email them at [email protected] for more information or to get a free estimate. Zalan Floors prioritizes customer satisfaction, offering a product warranty and a return policy to guarantee their customers' peace of mind. Whether you're looking for new flooring for your home or business, Zalan Floors is committed to helping you find the perfect solution. With their expertise and commitment to quality, they strive to build long-lasting relationships with their customers and provide them with the best flooring experience possible. By working closely with manufacturers and streamlining their operations, Zalan Floors is able to offer a wide range of flooring options at competitive prices, making them a top choice for those looking for high-quality flooring products. Their goal is to make the flooring buying process as seamless and stress-free as possible, and they achieve this through their dedication to customer service and their passion for providing the best products available. As a result, Zalan Floors has established itself as a trusted and reliable partner in the flooring industry, and they continue to work tirelessly to meet the evolving needs of their customers.
Categories
Customer Reviews
1 total reviews
Brianna Santiago
June 06, 2025The Flooring Fiasco: How Zalan Floors Dropped the Ball
I'm still fuming about my experience with Zalan Floors. The promise of 'high-quality products and exceptional customer service' sounded too good to be true, and boy, was it ever. From the get-go, communication was spotty at best. I had to call multiple times just to get someone to answer the phone, and even then, they seemed put off by my questions. The warehouse hours were super inconvenient for me, and the fact that they're only open from 9am to 5pm, Monday through Friday, made it impossible for me to visit in person after work. I tried emailing them at [email protected], but it took them ages to respond. When I finally did get ahold of someone, they were dismissive and unhelpful. The product itself was subpar - the 'high-quality' flooring I received was scratched and dented right out of the box. And don't even get me started on the return policy. What they call a 'guarantee' is really just a bunch of hoops to jump through, with hidden fees and bureaucratic red tape at every turn. The warranty? Forget about it. They'll find any excuse to void it. I've had better customer service at a DMV. Needless to say, I will never be recommending Zalan Floors to anyone. Save your sanity (and your floors) and take your business elsewhere. One star from me, and that's being generous.
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Review Statistics
Based on 1 reviews
Company Information
Address
983 Union Grove Rd SE, Adairsville, GA, 30103-3806, US