Niagara Industrial Mechanical
About This Business
Niagara Industrial Mechanical (NIM) is a trusted mechanical contractor based out of Niagara Falls, NY, with over three decades of experience in serving the manufacturing and industrial sectors. The company's mission is to keep industrial operations online, safe, and productive by providing a wide range of services, including emergency repairs, long-term maintenance contracts, structural work, millwright services, demolition, metal fabrication, welding, pipe fitting, concrete work, and electrical services. NIM is committed to delivering high-quality solutions that meet the unique needs of each client, with a focus on open communication, superior service, and timely delivery. The company's team of skilled professionals, led by founder and owner Duane Duncan, operates out of a modern and spacious shop in Niagara Falls, serving customers across the region, including Pennsylvania and Rochester. With a strong commitment to quality and customer satisfaction, NIM has established itself as a reliable partner for industrial businesses seeking to maintain and improve their operations. The company's services also include paint and blast services, confined space work, and on-site and in-shop welding, all designed to help industrial assets run efficiently and effectively. By choosing NIM, clients can benefit from the company's extensive experience, expertise, and dedication to providing tailored solutions that drive sustainable growth and success. Whether it's an emergency repair or a long-term maintenance contract, NIM is equipped to handle the most demanding industrial projects, with a focus on safety, quality, and customer satisfaction. With its strong core values and customer-centric approach, Niagara Industrial Mechanical has built a reputation as a trusted and reliable mechanical contractor, serving the industrial community with integrity, expertise, and a commitment to excellence.
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Customer Reviews
1 total reviews
Ryan McMillan
June 05, 2025Overpromised and Underdelivered: A Disappointing Experience
I'm usually not one to write reviews, but my experience with Niagara Industrial Mechanical (NIM) was a letdown from start to finish. As a manufacturing facility manager, I expect a certain level of professionalism and expertise from my contractors. Unfortunately, NIM failed to deliver on both counts. The initial consultation was promising, with their team assuring us that they could handle our emergency repair needs with ease. However, the actual work was subpar, with multiple delays and miscommunications that ended up costing us valuable downtime. The final bill was also inflated, with several 'unexpected' charges that were not discussed beforehand. What really took the cake was the lack of accountability from their team when we brought these issues to their attention. It seemed like they were more interested in protecting their reputation than in making things right. Needless to say, we will not be using NIM's services again and would caution others to carefully consider their options before committing to a contract.
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Company Information
Address
3507 Hyde Park Blvd, Niagara Falls, NY, USA
Phone
Added
June 05, 2025