Banfield Pet Hospital
About This Business
Banfield Pet Hospital is a veterinary care provider dedicated to delivering high-quality services to pets in the Point Loma, CA area. With a passionate and dedicated team of veterinarians and vet techs, the hospital offers a range of services beyond routine check-ups, including spaying and neutering, microchipping, DNA testing, teeth cleaning, pet x-ray, and ear exams. The hospital's goal is to support the well-being of furry friends, providing diagnostics, lab testing, surgery, and support as needed. Banfield Pet Hospital also offers affordable preventive care packages through its Optimum Wellness Plans, designed to keep pets happy and healthy. With a commitment to quality care and customer support, Banfield Pet Hospital is an ideal choice for pet owners in the San Diego area. The hospital's team is dedicated to keeping dogs and cats healthy, and its services are tailored to meet the unique needs of each pet. Whether it's a routine check-up or a more complex procedure, Banfield Pet Hospital's experienced staff is equipped to provide the best possible care. By choosing Banfield Pet Hospital, pet owners can trust that their beloved pets are in good hands. The hospital's focus on preventive care and its range of services make it a comprehensive resource for pet health. With its convenient location and commitment to customer satisfaction, Banfield Pet Hospital is the go-to destination for pet care in the Point Loma area.
Categories
Customer Reviews
1 total reviews
Samantha WorriedPetOwner
June 06, 2025Panic Level: 8.5/10, Avoid If You Can
I'm not usually one to write reviews, but my experience at Banfield Pet Hospital was a complete disaster. I took my cat, Luna, in for a routine check-up and they managed to turn it into a nightmare. First, the wait time was ridiculous - we were stuck in the waiting room for over an hour. When we finally got called back, the vet seemed rushed and didn't even bother to introduce herself. The exam room was freezing, and Luna was shaking like a leaf. They charged me an arm and a leg for the visit, and to make matters worse, they got her vaccination records wrong. I've been trying to get it corrected for weeks, but their customer service is nonexistent. The whole experience was chaotic and unprofessional. As someone who's worked in healthcare, I know what good care looks like, and Banfield Pet Hospital falls short. Unless they seriously revamp their operations, I'd advise pet owners to take their furry friends elsewhere.
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Based on 1 reviews
Company Information
Address
3361 Rosecrans St, San Diego, CA 92110-4271, US