Atlantic Community Bankers Bank (ACBB)
About This Business
Atlantic Community Bankers Bank, or ACBB, is a trusted partner for financial institutions seeking to expand their capabilities through technology, resources, and expertise. With a strategic approach to strengthening capabilities and enhancing service offerings, ACBB has welcomed Shatswell MacLeod into its fold, aiming to provide greater value to its clients. The company's annual Client Summit serves as a gateway to the latest banking trends, advancements, and innovations, offering a platform for financial institutions to stay ahead of the curve. ACBB is committed to driving positive change through its Collective Impact Giving Campaign, demonstrating its dedication to the communities it serves. By providing interactive learning opportunities and timely insights from top industry thought leaders, ACBB empowers financial institutions to turn potential into action. The launch of the Lending Marketplace, a digital platform developed in partnership with Participate, enables seamless connections between loan originators and participants, further solidifying ACBB's position as a leader in the banking sector. With a focus on knowledge, focus, and success, ACBB exclusively serves banks and credit unions in the United States, offering support through its Operations and Client Care teams. As a bankers' bank, ACBB is more than just a financial partner; it is a catalyst for growth, innovation, and community engagement. Through its services and initiatives, ACBB strives to make a lasting impact on the financial industry, fostering a culture of collective success and positive change.
Customer Reviews
1 total reviews
Reginald Pembleton
June 06, 2025A Bankers' Bank with Little Heart for Small Banks
I must say, my experience with Atlantic Community Bankers Bank, or ACBB, has been nothing short of underwhelming. As a representative of a small credit union, I was initially drawn to their promise of empowering financial institutions through technology and expertise. However, the reality is far from their glossy marketing brochures. Their annual Client Summit, which I attended with high hopes, turned out to be a lavish affair that seemed more focused on showcasing their partnerships and less on addressing the real challenges faced by smaller banks like ours. The Collective Impact Giving Campaign, while noble in its intentions, feels more like a PR stunt than a genuine effort to drive positive change. The launch of the Lending Marketplace, for instance, has made it even more challenging for us to compete, as it seems tailored to the needs of larger financial institutions. What's more, the support from their Operations and Client Care teams has been lackluster, with lengthy response times and generic solutions that do little to alleviate our concerns. It's ironic that a bankers' bank, which should ideally serve as a beacon of support and innovation for financial institutions, seems so out of touch with the needs of its smaller clients. Unless ACBB revisits its approach and makes a genuine effort to understand and cater to the diverse needs of all its clients, regardless of size, I fear that their grand ambitions will remain just that—ambitions, devoid of the substance and heart required to truly make a difference in the financial community.
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Review Statistics
Based on 1 reviews