Anton's Cleaners

A Soiled Reputation: My Disappointing Experience with Anton's Cleaners

I'm still fuming as I write this review about my recent experience with Anton's Cleaners. As someone who values both quality and convenience, I thought their service would be a perfect fit. Unfortunately, the reality was far from it. The free pick-up and delivery service, which initially seemed like a great perk, turned out to be unreliable. My clothes were picked up late, and when they were finally delivered, several items were missing, including my favorite sweater. The customer service, which they pride themselves on, was unhelpful and dismissive. When I tried to report the issue, I was met with a generic apology and a promise to 'look into it,' which, of course, led to nothing. What's even more appalling is their claim of being environmentally responsible. The packaging they used for my cleaned clothes was excessive and not recyclable, completely contradicting their supposed commitment to reducing waste. As a Sanitone Certified Master Drycleaner, I expected a higher standard of quality and care, but it seems like they're more focused on expanding their services and locations than on delivering what they promise. The 24-hour drop boxes and valet curbside service might be convenient for some, but for me, they were just a reminder of the overall lack of personal touch and genuine customer care. My experience with Anton's Cleaners was a stark reminder that sometimes, the pursuit of convenience and efficiency can lead to a compromise on quality and service. Needless to say, I won't be using their services again and would caution others to think twice before handing over their clothes to a company that seems to prioritize profits over people.