America's Credit Union (ACU)
About This Business
America's Credit Union (ACU) is a not-for-profit financial cooperative that has been serving its members since 1954. Founded as the Fort Lewis Federal Credit Union, ACU has evolved to become a leading credit union in the Pacific Northwest, dedicated to providing its members with lower loan rates, higher interest returns on deposits, fewer fees, and a range of other benefits. As a member-owned and operated institution, ACU prioritizes the interests of its members, focusing on supporting small businesses, families, and communities. With a strong commitment to its members, ACU offers a variety of financial products and services, including checking and savings accounts, credit cards, home loans, auto loans, and business banking solutions. The credit union's mission is to help its members achieve financial stability and success, while also contributing to the economic growth and development of the regions it serves. By returning profits to its members and investing in the local community, ACU demonstrates its dedication to the well-being of its members and the broader community. As a testament to its excellence, ACU has been recognized as one of the best credit unions in the state, with competitive rates and exceptional service. Whether you're an individual or a business, ACU invites you to join its community of members and experience the benefits of banking with a cooperative that truly puts your interests first. With its rich history, commitment to its members, and wide range of financial services, America's Credit Union is an ideal choice for those seeking a trusted and supportive financial partner.
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Customer Reviews
1 total reviews
Brenda Jenkins
June 09, 2025Disappointing Experience with America's Credit Union
I'm extremely disappointed with the service I've received from America's Credit Union. As a long-time member, I expected more personalized attention and better loan rates. However, my recent experience with their mortgage department was nothing short of frustrating. The loan officer seemed more interested in pushing their own products rather than listening to my needs. The rates they offered were not competitive, and the fees were higher than I expected. I've also had issues with their online banking platform, which is clunky and often unresponsive. For a credit union that claims to prioritize its members' interests, I feel like I've been treated more like a number than a valued customer. The lack of transparency in their banking practices and the numerous hidden fees have left a sour taste in my mouth. Sadly, I'm considering taking my business (and my family's) elsewhere. ACU needs to step up their game and focus on what really matters - their members' financial well-being.
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Based on 1 reviews