About This Business
About This Business
Crown Bakeries is a dedicated group of passionate bakers delivering unmatched baking expertise and unrivaled customer service to leading foodservice, food manufacturing, and retail customers across America. With a wide variety of quality products, including croissants, Danish buns, brioche, breads, English muffins, biscuits, sweet goods, and pastries, the company is committed to fulfilling its partners' brand promises. Led by ASB Hall of Fame industry veterans, Crown Bakeries brings deep baking expertise, passion, and a relentless focus on quality of service. The company's in-house Research & Development, Quality Assurance, and Operations teams enable it to move from concept to sample to delivery quickly. Crown Bakeries is more than just a supplier – it's a partner that offers an unparalleled combination of expertise, customer service, and commitment to consistency. With manufacturing facilities strategically located in the Midwest, South, and East, the company's redundant supply chain is ready to service its customers' needs. Crown Bakeries has made significant investments in state-of-the-art equipment and is actively expanding its capabilities and footprint across the U.S. The company's team of dedicated Sales reps and Business Support Specialists work together to ensure seamless customer service, making the customer always feel like royalty. By choosing Crown Bakeries as a partner, businesses can expect the royal treatment, with a focus on quality, service, and consistency that is unmatched in the industry. Whether you're looking for customized baking solutions or simply want to work with a partner who understands the importance of fulfilling your brand promise, Crown Bakeries is the perfect choice. With its passion for baking, commitment to quality, and dedication to customer service, Crown Bakeries is poised to become the go-to partner for businesses looking for a reliable and trustworthy baking supplier.
Customer Review
The Royal Disappointment: Overpromising and Underdelivering
I'm still trying to figure out how a company with such a regal name and promise of 'unrivaled customer service' could leave me feeling like a commoner. As a long-time customer of Crown Bakeries, I've seen the quality of their products and service decline significantly over the past year. The 'passionate bakers' they boast about seem to have lost their touch, with inconsistent textures and flavors in their breads and pastries. Don't even get me started on the 'state-of-the-art equipment' – it apparently doesn't include a functioning phone system, as I've been trying to get in touch with their sales team for weeks to address my concerns. The 'dedicated Sales reps and Business Support Specialists' are either extremely busy or extremely uninterested, as I've been met with radio silence despite numerous attempts to reach out. For a company that claims to make its customers feel like 'royalty,' I've been treated more like a pesky peasant. Unless they revamp their operations and start taking customer complaints seriously, I'd advise others to seek their baking needs elsewhere. 2/10, would not recommend.
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