About This Business
About This Business
Sprockets North Carolina is a company based in Asheville, North Carolina, dedicated to providing high-quality products and exceptional customer service. They operate with a strong commitment to quality, ensuring that every product meets the highest standards. The company values its customers and supports them every step of the way, with a customer service staff ready to help via email or phone call. Sprockets North Carolina strives to make every experience with their products completely satisfying, offering a 100% satisfaction guarantee. They are currently hiring bicycle mechanics in the Asheville and Hendersonville areas, indicating a focus on the cycling industry. With a professional approach to customer service and a dedication to quality, Sprockets North Carolina aims to build long-lasting relationships with its customers. The company operates from Friday to Sunday, between 9 am and 5 pm, and can be reached through their contact section for any inquiries or introductions. By prioritizing quality and customer satisfaction, Sprockets North Carolina positions itself as a reliable and trustworthy partner for those seeking cycling-related products and services in North Carolina.
Customer Review
Spinning Wheels of Disappointment
I'm not one to usually write reviews, but my experience with Sprockets North Carolina was a major letdown. As a serious cyclist, I was excited to check out their shop in Asheville, but from the moment I walked in, I felt like I was bothering them. The staff seemed more interested in chatting with each other than helping me find what I needed. I was looking for some custom parts for my bike, but they didn't have anything in stock and didn't seem too keen on ordering it for me. The 100% satisfaction guarantee they tout on their website? Forget about it. When I tried to follow up on my order, they were unresponsive and seemed put off by my inquiries. For a company that claims to prioritize customer satisfaction, they really dropped the ball. Maybe they're just too busy hiring new mechanics to care about their existing customers. Either way, I won't be back and would advise my fellow cyclists to take their business (and their bikes) elsewhere.
Was this review helpful?
Is this your company?
Claim Sprockets North Carolina and manage reviews.
Benefits:
- Manage business profile
- Remove inappropriate reviews ($50 each)
- Priority support
Company Overview
Sprockets North Carolina
Asheville, North Carolina, United States
View All ReviewsSimilar Companies
East Coast Granite of Asheville
Penchant Home Care Services, Inc.
Orkin Pest Control
Almery and Company
Have an Experience to Share?
Help others by sharing your honest review about this business or others
Write a Review