About This Business
About This Business
Araluen Centre is a Registered NDIS Provider dedicated to delivering high-quality, NDIS-funded supports and services for people with disability in Melbourne, Victoria. With a strong focus on imagination and empowerment, Araluen assists individuals in achieving their dreams and living a happier, safer life of their choice. The organization operates from multiple bases across Melbourne, offering on-site learning activities and supports that cater to the unique needs and goals of each person. Araluen's approach is centered around respecting the individual's autonomy and choice, ensuring that they are in charge of their supports and can select from a range of options that improve their lifestyle and meet their care needs using their NDIS funding. The company's mission is built on a foundation of values and behaviors that prioritize patience, honesty, courtesy, and respect. By working together with individuals, their families, and the community, Araluen strives to create a supportive environment that fosters growth, self-confidence, and independence. With a team of experienced and dedicated staff, Araluen is committed to delivering safe, quality disability services that comply with all State and Federal Government requirements. As an active member of the Banyule, Nillumbik, and City of Whittlesea communities, Araluen proudly acknowledges the Traditional Owners of the lands upon which they work and live, paying tribute to all Aboriginal and Torres Strait Islander people in these areas. By providing personalized support and services, Araluen aims to make a positive impact on the lives of individuals with disability, empowering them to achieve their goals and live a fulfilling life. With its strong commitment to quality, safety, and customer-centricity, Araluen Centre is an ideal partner for individuals seeking NDIS-funded supports and services in Melbourne.
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Customer Review
Underwhelming Experience with Araluen Centre's Service
I'm still trying to process the disappointment I felt after dealing with Araluen Centre. As someone who's passionate about supporting individuals with disabilities, I was initially excited to learn about their mission and values. However, my experience with their services was a letdown. The staff seemed overwhelmed, and the communication was lacking. I felt like my needs were not being heard, and the support I received was not tailored to my unique situation. The learning activities they offered were not engaging, and I didn't feel like I was in charge of my supports like they claimed. It's frustrating because I know they have the potential to make a real difference in people's lives, but it seems like they're still working out the kinks. Maybe with some improvements, they'll be able to live up to their promise of delivering high-quality, NDIS-funded supports. Until then, I'd caution others to approach with caution.
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