About This Business
About This Business
Softub Spas is a company that provides a unique solution to water therapy with portable, low-maintenance, quiet, and comfortable alternatives to traditional hot tubs. Their products, such as the Portico, Resort 300, Legend 220, and Sportster 140, offer a range of options for customers looking for a relaxing and therapeutic experience. Softub Spas also provides financing options as low as $55 a month, making their products more accessible to a wider range of customers. The company prioritizes customer satisfaction and offers a range of support services, including a dealer locator, manuals and instructions, and a service and repair center locator. With a focus on eco-friendliness and smart technology, Softub Spas aims to provide a superior experience for its customers. The company's mission is to make water therapy accessible and enjoyable for everyone, and they strive to achieve this through their innovative products and commitment to customer service. Whether you're looking for a relaxing way to unwind or a therapeutic solution for pain relief, Softub Spas has a product that can meet your needs. With their emphasis on comfort, convenience, and sustainability, Softub Spas is an excellent choice for anyone seeking a high-quality hot tub alternative. The company's products are designed to be easy to use and maintain, and their customer support team is always available to answer questions and provide assistance. By choosing Softub Spas, customers can enjoy the benefits of water therapy in the comfort of their own homes, without the hassle and expense of traditional hot tubs. With their innovative products and commitment to customer satisfaction, Softub Spas is a leader in the industry and a trusted name in water therapy.
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Customer Review
The Spa That Broke My Back (Literally and Figuratively)
I'm writing this review as a warning to others: beware of Softub Spas. I thought I was getting a great deal on the Legend 220, but what I got was a never-ending headache. First, the delivery process was a disaster. The 'portable' spa wasn't as easy to move as they claimed, and it took three of us to get it into my backyard. Then, the installation process was a joke. The instructions were vague, and the customer support team seemed put off by my questions. But the real kicker was when I tried to use it for the first time. The 'quiet' and 'comfortable' experience they promised was more like a loud, uncomfortable nightmare. The motor was so loud it scared my dogs, and the temperature control was finicky at best. And don't even get me started on the 'low-maintenance' claim. I've spent more time cleaning and troubleshooting this thing than I have actually using it. The final straw was when I woke up with a nasty backache after using it. I'm convinced it's because of the poorly designed seating. I've tried to contact Softub Spas about my issues, but they just keep sending me to their 'service and repair center locator' which is just a fancy way of saying 'you're on your own.' Save your money and your sanity: avoid Softub Spas at all costs.
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