About This Business
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151 Front St. W., Suite 705, Toronto, ON, M5J 2N1, Canada

647.367.1446

Visit Website

About This Business

i-Virtualize is a trusted technology advisor that helps organizations maximize their IT investments and achieve their business outcomes. With a focus on building partnerships rather than just conducting transactions, i-Virtualize works closely with its customers to understand their unique needs and deliver tailored solutions that drive results. The company's team of experienced technology professionals brings together a wide range of backgrounds, knowledge, and perspectives to deliver a variety of solutions that are as unique as each organization. i-Virtualize's approach is centered around providing excellent customer service and support, with a personal touch that sets them apart from larger competitors. By having fewer layers, the company can build closer, long-term relationships with its customers and adapt quickly to their changing needs. i-Virtualize offers a range of solutions and services, including managed cloud services, disaster recovery services, on-prem infrastructure, professional services, and real-time location services. These solutions support a variety of organizations across industries, including agriculture, manufacturing, and pharmaceutical. With a passion for delivering reliable, secure, and cost-effective managed technology solutions, i-Virtualize is committed to helping its customers get the most out of their IT investments. The company's goal is to break down IT barriers and help organizational leaders understand the technology that drives their business, ensuring that IT is meeting the organizational needs that deliver outcomes. By partnering with i-Virtualize, organizations can increase agility, maximize productivity, and innovate on their terms, while also ensuring continuity, enhancing security, and being more resilient than ever before. With its partner-centric approach, i-Virtualize is dedicated to fostering success and helping its customers achieve their business goals. The company's commitment to excellence is reflected in its customer testimonials, which highlight the company's attentive and responsive service, as well as its ability to adapt to changing needs. Whether it's through its managed cloud services, disaster recovery services, or real-time location services, i-Virtualize is dedicated to providing the solutions and support that organizations need to succeed in today's fast-paced business environment. With its focus on customer satisfaction, technical expertise, and personalized service, i-Virtualize is the ideal partner for organizations looking to optimize their IT investments and achieve greater success.

Customer Review
RW
Roderick Welch

June 06, 2025

★☆☆☆☆ 1/5
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The IT Partnership That Fell Flat

I'm not one to typically write reviews, but my experience with i-Virtualize has left a sour taste. As the IT director for a mid-sized manufacturing firm, I was drawn to their promise of personalized service and tailored solutions. Unfortunately, the reality didn't quite live up to the hype. The initial consultation was thorough, and their team seemed knowledgeable, but as we delved deeper into implementing their managed cloud services, things started to unravel. The communication, which was supposed to be one of their strong suits, became sporadic and often unresponsive. Simple queries would go unanswered for days, and when we did finally get a response, it felt like we were being fed generic, unhelpful advice. The real kicker was when we experienced a critical outage, and their disaster recovery services failed to kick in as promised. The downtime was substantial, and the lack of urgency from i-Virtualize's team was staggering. It took us hours to get someone on the phone who could even begin to address the issue, and by that time, we'd already lost a significant amount of productivity. For a company that prides itself on building close, long-term relationships and adapting quickly to changing needs, i-Virtualize seemed woefully unprepared to deal with our crisis. The whole ordeal has left us questioning the value of their services and the true meaning of their 'partner-centric approach.' If you're considering i-Virtualize for your IT needs, I'd caution you to carefully evaluate their claims and consider the potential risks. In our case, the promised 'excellent customer service and support' felt more like a sales gimmick than a genuine commitment to our success.

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Company Overview
i-Virtualize
★☆☆☆☆
1.0/5 (1 reviews)

151 Front St. W., Suite 705, Toronto, ON, M5J 2N1, Canada

647.367.1446

Visit Website

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