About This Business
About This Business
New Castle County Delaware Employees Federal Credit Union is a not-for-profit financial cooperative dedicated to providing the best service to its members. As a member-owned cooperative, the credit union operates with the goal of serving the financial needs of its members, who are primarily employees of New Castle County, Delaware. The credit union offers a wide range of financial products and services, including loans, accounts, and insurance services. Members can take advantage of competitive rates on loans for boats, RVs, and motorcycles, as well as home equity loans and second mortgage loans. The credit union also provides online services, debit cards, and insurance services to its members. With a strong commitment to community involvement, New Castle County Delaware Employees Federal Credit Union is proudly affiliated with several local organizations. The credit union's mission is to provide excellent service to its members, while also promoting financial literacy and stability. By offering personalized service and competitive rates, the credit union aims to help its members achieve their financial goals. Whether you're looking to purchase a new vehicle, consolidate debt, or simply manage your daily finances, New Castle County Delaware Employees Federal Credit Union is here to help. With its convenient location and extended hours of operation, members can easily access the credit union's services and speak with knowledgeable staff. As a cooperative, the credit union is governed by a board of directors elected by its members, ensuring that the organization remains focused on serving the needs of its members. By choosing New Castle County Delaware Employees Federal Credit Union, members can enjoy the benefits of a not-for-profit financial institution that is dedicated to their financial well-being. The credit union's staff is committed to providing exceptional service, and the organization is continually looking for ways to improve and expand its services to meet the evolving needs of its members. With its strong foundation and commitment to community, New Castle County Delaware Employees Federal Credit Union is an excellent choice for anyone looking for a trusted financial partner.
Customer Review
Underwhelming Experience with New Castle County Delaware EFCU
I've been a member of the New Castle County Delaware Employees Federal Credit Union for a few years now, and unfortunately, my latest experience was a letdown. I visited the branch to inquire about a home equity loan and was surprised by the lack of personalized attention. The staff seemed overwhelmed, and it took them a while to assist me. When they finally did, the loan officer didn't seem very knowledgeable about the products they offered. I was expecting more competitive rates, but what they presented was comparable to what I've seen at larger banks. The online services are also somewhat outdated, and I've experienced issues with their mobile app. For a credit union that prides itself on community involvement and member-focused service, I was disappointed by the overall experience. Perhaps it was just an off day, but as a long-time member, I expect more from my financial institution.
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Company Overview
New Castle County Delaware Employees Federal Credit Union
100 Churchmans Rd, New Castle, DE 19720-3108, US
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