About This Business
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Maryland, United States

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About This Business

Correct Rx is the nation's leading correctional pharmacy service provider, offering a comprehensive range of services designed to save clients time and money. With a strong focus on compliance, the company employs multiple operational efficiencies to decrease overall short and long-term costs. Correct Rx provides correctional pharmacy services to over 200,000 lives in more than 450 facilities across the United States, leveraging its effective program management, tight operational controls, and performance-based clinical initiatives. The company's approach is tailored to meet the specific needs of each client and facility, with a goal of achieving 100% compliance, 100% of the time. Correct Rx is headquartered in Maryland and has been in operation since 2003, with its owners and operators being licensed pharmacists with a combined 95 years of experience in institutional pharmacy and correctional healthcare. The company's services include timely fills, cost savings, and compliance, all of which are supported by its WebConnect System, Barcode System, and Dashboard System. Correct Rx is committed to providing accurate and timely dispensing and delivery, with personalized billing services and clinical services infused throughout the entire company. With its extensive experience and accountability, Correct Rx has established itself as a reliable and trusted partner for correctional facilities and institutions across the country. The company's leadership team is dedicated to ensuring that its services meet the highest standards of quality and effectiveness, and its ask-a-pharmacist service provides an additional layer of support and expertise for its clients. Overall, Correct Rx is a full-service pharmacy that is available 24 hours a day, seven days a week, and is dedicated to providing exceptional service and support to its clients.

Customer Review
VJ
Vivian Jackson

June 06, 2025

★★★☆☆ 3/5
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Disappointing Experience with Correct Rx: Overpromised and Underdelivered

I'm writing this review as a warning to others who may be considering Correct Rx for their correctional pharmacy needs. As a healthcare administrator at a medium-sized facility, I was initially impressed by their promises of '100% compliance, 100% of the time' and 'cost savings' through their operational efficiencies. However, our experience with Correct Rx has been nothing short of disappointing. The WebConnect System they touted as a key feature has been clunky and difficult to navigate, often resulting in delayed fills and added administrative burden on our staff. The Barcode System, which was supposed to streamline our operations, has been plagued by technical issues and inaccuracies. But what's most disturbing is the lack of personalized attention and support from their clinical services team. Despite numerous requests, we've found it challenging to get timely and effective assistance, which has compromised our ability to provide quality care to our inmates. The ask-a-pharmacist service, while a nice idea, has been underutilized due to the difficulties in getting a response in a timely manner. For a company that prides itself on its extensive experience and accountability, we've found the service to be subpar and unresponsive to our needs. Perhaps the most significant issue is the disconnect between their sales promises and the actual delivery of services. It seems like they're more focused on expanding their client base than on providing quality support to their existing customers. Unless they address these systemic issues and improve their customer service, I would not recommend Correct Rx to any correctional facility looking for a reliable pharmacy partner.

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Company Overview
Correct Rx
★★★☆☆
3.0/5 (1 reviews)

Maryland, United States

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