About This Business
Provo, Utah, United States
About This Business
Elucentra is a cloud-based QuickBooks hosting service that enables multiple users to work simultaneously on the same file in real-time. The company understands the challenges small and medium businesses face when trying to access and manage QuickBooks files with multiple users, and it offers a solution by bringing accounting systems online. With extensive experience in cloud hosting and implementing QuickBooks software in the cloud, Elucentra collaborates with clients to ensure their new systems support their business needs. The company is committed to helping businesses thrive, especially during challenging times, by providing remote working solutions and guiding them through the cloud migration process. Elucentra values community, endless possibilities, and amazing free support, making it a reliable partner for businesses looking to grow and succeed. By leveraging the latest technology and providing quick services, Elucentra empowers its clients to work from anywhere and stay ahead in their respective industries. Whether it's about overcoming the hurdles of remote work or simply streamlining accounting processes, Elucentra is poised to deliver tailored solutions that meet the unique needs of each business. With a focus on strategy, values, and customer satisfaction, Elucentra aims to make a positive impact on the way businesses operate and grow. As a trusted name in cloud-based QuickBooks hosting, Elucentra invites businesses to discover the benefits of working together and exploring the endless possibilities that cloud technology has to offer.
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Customer Review
The Cloud Hosting Nightmare: Elucentra's False Promises
I'm still trying to wrap my head around the disaster that was our experience with Elucentra. As a small business owner, I thought their cloud-based QuickBooks hosting service would be the perfect solution for our team to work remotely. Boy, was I wrong. First, the setup process was a nightmare. Their 'extensive experience' didn't seem to translate to actual competence, as we encountered issue after issue with getting our files migrated to their system. And don't even get me started on the 'amazing free support' they claim to offer. It took us an average of 3 days to get a response to our queries, and even then, the solutions they provided were often unhelpful or incomplete. The real kicker was when we realized that their system wasn't as secure as they claimed. We had issues with data breaches and unauthorized access to our files, which was a major red flag for us. When we tried to address these concerns with Elucentra, they seemed more interested in deflecting blame than actually resolving the problems. It's clear that their 'focus on strategy, values, and customer satisfaction' is just a marketing gimmick. As a business owner, I expect more from the companies I partner with. Elucentra's failure to deliver on their promises has left a sour taste in my mouth, and I would not recommend their services to my worst enemy. Save yourself the headache and look elsewhere for your cloud hosting needs. One star from me, and that's being generous.
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