About This Business
France
About This Business
50-ml is a French online retailer specializing in a wide range of beauty and cosmetic products. Their product portfolio includes face care, body care, sun protection, hair care, makeup, and fragrances for both men and women. The company showcases various brands and products on their website, such as Juliette Has a Gun, Jusbox, and Kajal, offering customers a diverse selection of high-quality beauty items. With a focus on providing excellent customer service, 50-ml aims to become a leading destination for beauty enthusiasts in France and beyond. The website features a user-friendly interface, allowing customers to easily navigate through different product categories, including the latest spring fragrances and new arrivals. By partnering with reputable brands, 50-ml ensures that its customers have access to innovative, effective, and stylish beauty solutions. Whether you are looking for skincare products, perfumes, or makeup, 50-ml's extensive range of products caters to various beauty needs and preferences. With its commitment to quality, customer satisfaction, and convenience, 50-ml is poised to make a significant impact in the beauty and cosmetics industry.
Customer Review
Fragrance Fiasco: Overpriced and Underwhelming Experience
I'm still fuming after my recent encounter with 50-ml. As a loyal customer, I was expecting a seamless shopping experience, but what I got was a masterclass in disappointment. The website, although visually appealing, was clunky and unresponsive at times. I spent ages browsing through their extensive product range, only to find that the 'new arrivals' section was stagnant and hadn't been updated in weeks. I eventually settled on a perfume from Juliette Has a Gun, but the price was exorbitant – a whopping 30% more than what I'd found on other websites. The checkout process was tedious, with too many unnecessary steps and a confusing loyalty program that seemed to penalize me for not being a frequent buyer. To add insult to injury, the customer service team took an eternity to respond to my queries, and when they finally did, their answers were vague and unhelpful. The perfume itself? Underwhelming. The scent was nothing special, and the packaging felt cheap. For a company that claims to prioritize customer satisfaction, 50-ml has a long way to go. Until they revamp their website, pricing strategy, and customer service, I'll be taking my beauty needs (and my wallet) elsewhere.
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