50-ml

Fragrance Fiasco: Overpriced and Underwhelming Experience

I'm still fuming after my recent encounter with 50-ml. As a loyal customer, I was expecting a seamless shopping experience, but what I got was a masterclass in disappointment. The website, although visually appealing, was clunky and unresponsive at times. I spent ages browsing through their extensive product range, only to find that the 'new arrivals' section was stagnant and hadn't been updated in weeks. I eventually settled on a perfume from Juliette Has a Gun, but the price was exorbitant – a whopping 30% more than what I'd found on other websites. The checkout process was tedious, with too many unnecessary steps and a confusing loyalty program that seemed to penalize me for not being a frequent buyer. To add insult to injury, the customer service team took an eternity to respond to my queries, and when they finally did, their answers were vague and unhelpful. The perfume itself? Underwhelming. The scent was nothing special, and the packaging felt cheap. For a company that claims to prioritize customer satisfaction, 50-ml has a long way to go. Until they revamp their website, pricing strategy, and customer service, I'll be taking my beauty needs (and my wallet) elsewhere.