About This Business
6 Morgan, Suite 120, Irvine, CA 92618
About This Business
Pallas Electronics is a leading independent distributor of electronic components, dedicated to providing top-notch services to World Fortune 500 Original Equipment Manufacturers. With sales offices and warehouses in the USA, Hong Kong, and Shenzhen, the company has established itself as a trusted supply partner for various industries, including consumption electronics, computer and peripheral, telecommunication, industrial control, security, power supply, and medical appliances. Pallas Electronics takes pride in its commitment to quality, maintaining the highest standards in the industry for over 10 years. The company's quality control team is well-trained to handle high volumes, provide technical support, and meet customer-defined requirements. Pallas Electronics' product lines feature a wide range of components from renowned manufacturers such as Broadcom, Allegro, Alliance, Atmel, Fairchild, Freescale, IR, Maxim, Microchip, NS, NXP, ON, PI, Pulse, Sharp, ST, TI, and Vishay. The company's core value, 'Make Things Better,' reflects its dedication to optimizing the electronic supply chain and providing customers with professional market news, unique advice, integrated solutions, and value-added services. By leveraging its transaction platform, trusted by global manufacturers and suppliers, Pallas Electronics strives to continuously improve its services and meet the evolving demands of its customers. With a strong focus on authenticity verification, internal verification, external quality testing, and ISO quality management systems, Pallas Electronics ensures that it only provides brand-new, original factory-sealed parts. As a result, the company has become the first choice supply partner for many leading manufacturers, and its commitment to quality, customer satisfaction, and innovation has solidified its position as a leader in the electronic components distribution industry.
Customer Review
Quality Control Missed the Mark Here
I'm extremely disappointed with my recent experience with Pallas Electronics. As a procurement manager for a leading OEM, I expect high standards from our suppliers, especially when it comes to quality control. Unfortunately, the components we received from Pallas had visible signs of tampering and did not match the specs we requested. The 'brand-new, original factory-sealed' promise seems to be more of a marketing gimmick than an actual guarantee. Our quality control team found discrepancies in the packaging and the components themselves, which raised serious concerns about authenticity and reliability. When I reached out to Pallas' technical support, they seemed unprepared to handle our queries and provided vague assurances that 'it must be a one-off mistake.' For a company that prides itself on its commitment to quality and customer satisfaction, this level of service is unacceptable. The 'Make Things Better' core value seems like an empty slogan when the basics of quality control are neglected. Unless Pallas Electronics takes concrete steps to address these issues, I fear we will have to reconsider our partnership and look for more reliable suppliers.
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