About This Business
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L20, 135 King Street, Sydney NSW 2000

+61 2 8244 3099

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About This Business

Xref is a global HR and recruitment technology company that empowers organisations with people-focused feedback to make informed decisions. With a comprehensive suite of automated reference checking, background checks, and employee feedback tools, Xref helps businesses reduce time to hire, secure top talent, and improve employee retention. Founded by two recruitment and tech professionals, Xref has expanded its reach to 195 countries, with offices in Australia, New Zealand, London, and Toronto. The company's mission is to guide organisational change with data-driven feedback, providing a new perspective on the talent journey. Xref's solutions include customised Employee Engagement, Leadership 360, Onboarding, and Pulse Surveys, as well as exit surveys to gather insights from departing employees. With a strong focus on security and quality management, Xref is ISO 27001 certified and compliant with GDPR requirements. By leveraging Xref's platform, organisations can make data-driven HR decisions, build culture with clarity, and turn attrition into retention. Whether it's streamlining the hiring process, evaluating organisational performance, or identifying potential rehires, Xref provides the tools and insights needed to drive lasting organisational change. With its user-friendly interface, comprehensive data analytics, and commitment to security and compliance, Xref is the go-to solution for businesses seeking to make informed, people-focused decisions.

Customer Review
RL
Rachel Lee

June 06, 2025

★★☆☆☆ 2/5
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Underwhelming Experience with Automated Reference Checks

I was really looking forward to using Xref's automated reference checking tool to streamline our hiring process, but unfortunately, it's been a bit of a letdown. The user interface is clunky and not very intuitive, which has led to some frustrating moments for our team. The data analytics are also not as comprehensive as we had hoped, making it difficult to get a clear picture of our candidates. We've also experienced some issues with the security of the platform, which is a major concern for us given the sensitive nature of the information being handled. Despite being ISO 27001 certified and GDPR compliant, we've had some worries about the protection of our data. The customer support has been somewhat helpful, but it's taken a while to get issues resolved. For a company that promises to 'guide organisational change with data-driven feedback,' we expected more. The exit surveys have been useful in gathering insights from departing employees, but overall, we're still on the fence about whether Xref is the right solution for our HR needs. Maybe with some updates and improvements, it could live up to its promise, but for now, it's just an okay tool that doesn't quite deliver.

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Company Overview
Xref
★★☆☆☆
2.0/5 (1 reviews)

L20, 135 King Street, Sydney NSW 2000

+61 2 8244 3099

Visit Website

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