About This Business
About This Business
CTBC Bank Corp. (Canada) is a subsidiary of CTBC Financial Holding Co., Ltd., the most international financial institution in Taiwan. With a history dating back to 1966, CTBC Bank has established itself as the biggest credit card issuer and the most well-established and international privately-owned bank in Taiwan. The bank boasts an extensive international presence, with outlets worldwide, including in the U.S., Canada, Japan, India, Indonesia, Philippines, Hong Kong, Singapore, Thailand, Malaysia, Myanmar, Australia, Vietnam, and China. CTBC Bank Corp. (Canada) offers a range of financial services, including online banking, account management, bill payments, and money transfers. The bank also provides investment and loan services, as well as mortgage calculation and trade services. With a strong commitment to customer support, CTBC Bank Corp. (Canada) encourages its customers to take advantage of its online banking platform and other electronic payment methods to ensure uninterrupted access to banking services. The bank's team is dedicated to supporting customers throughout any service disruptions, such as the potential Canada Post service disruption, and is available to answer any questions or concerns. As a trusted financial institution, CTBC Bank Corp. (Canada) appreciates its customers' understanding and continued trust, and is committed to providing high-quality financial services to meet their needs.
Customer Review
Frustrating Experience with CTBC Bank Corp. (Canada)
I'm extremely disappointed with the service I've received from CTBC Bank Corp. (Canada). As someone who values convenience and efficiency, I was initially drawn to their online banking platform and range of financial services. However, my experience has been marred by technical issues, long wait times, and unhelpful customer support. The online banking system is clunky and often freezes, making it difficult to manage my accounts and pay bills on time. When I've tried to contact customer support, I've been met with lengthy hold times and representatives who seem unsure of how to resolve my issues. The bank's investment and loan services also seem overly complex, with confusing terms and conditions that make it hard to make informed decisions. Despite their claims of being committed to customer support, I've found the team to be unresponsive and unhelpful. For example, when I tried to inquire about a mortgage calculation, I was transferred to multiple representatives and ultimately told that they couldn't provide the information I needed. As someone who values transparency and clarity, I've found CTBC Bank Corp. (Canada) to be lacking in these areas. Overall, I would not recommend this bank to anyone looking for a hassle-free and supportive banking experience. With so many other options available, I'm considering taking my business (and my frustrations) elsewhere.
Was this review helpful?
Is this your company?
Claim CTBC Bank Corp. (Canada) and manage reviews.
Benefits:
- Manage business profile
- Remove inappropriate reviews ($50 each)
- Priority support
Company Overview
Similar Companies
Pearl Hawaii Federal Credit Union
osFinancials
Have an Experience to Share?
Help others by sharing your honest review about this business or others
Write a Review