About This Business
9251 Yonge St, Richmond Hill, Ontario L4C 9T3, CA
About This Business
A&D North America is a repair service provider dedicated to offering speedy and reliable repairs for cell phones and computers. With a focus on same-day repairs, the company aims to ensure that customers receive efficient service without compromising on quality. Although the website is currently under construction, it outlines the company's commitment to competitive pricing and the use of high-quality parts for all repairs. The services offered include screen replacement, battery replacement, and internal hardware repair, showcasing the company's capability to handle a variety of repair needs. By emphasizing the importance of customer satisfaction through speedy service and affordable prices, A&D North America positions itself as a convenient and trustworthy option for individuals seeking electronic device repairs. The company operates from its location in Richmond Hill, Ontario, and is open Monday through Friday from 9 am to 5 pm, with Saturday appointments available upon request. With its user-friendly booking system, customers can easily schedule appointments online, making the repair process as streamlined as possible. As A&D North America continues to develop its online presence, it is clear that the company is dedicated to providing top-notch repair services that cater to the needs of its customers, ensuring that they can quickly and reliably get their devices back in working order.
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Customer Review
Underwhelmed and Overcharged in Richmond Hill
I visited A&D North America in Richmond Hill for my smartphone's screen replacement, expecting a seamless experience given their promise of same-day repairs and competitive pricing. Unfortunately, the reality was far from their advertised efficiency and affordability. First, the website, although under construction, boasted of speedy service and high-quality parts, which initially reassured me about choosing them. However, when I arrived at their location, the process was slow, and I ended up waiting for over three hours for a repair that was supposed to take less than an hour. The staff, while friendly, seemed disorganized and lacked clear communication about the status of my repair. When I finally got my phone back, the screen replacement seemed to be of good quality, but the price I was charged was significantly higher than what I was initially quoted. The final bill included several 'additional services' that I hadn't authorized, which felt like a bait-and-switch tactic. For a company that emphasizes customer satisfaction and speedy service, my experience was a letdown. Perhaps they need to work on their operational efficiency and transparency in pricing to live up to their promises. Until then, I would caution potential customers to carefully review their quotes and ask plenty of questions before committing to their services.
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Company Overview
A&D North America
9251 Yonge St, Richmond Hill, Ontario L4C 9T3, CA
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