About This Business
I

425 S. Columbia River Highway, St. Helens, OR

503.397.2376

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About This Business

InRoads Credit Union is a community-focused financial institution dedicated to providing personalized service to its members. With a strong presence in the St. Helens area, the credit union offers a range of financial services and products designed to meet the unique needs of its members. The St. Helens Branch, located at 425 S. Columbia River Highway, serves as a flagship location, providing a welcoming environment where members can receive expert guidance and support from a team of knowledgeable professionals. InRoads Credit Union is committed to building strong relationships with its members, taking the time to get to know each individual by name and understand their financial goals and aspirations. The credit union's mission is to provide exceptional service, convenient access to financial services, and a sense of community, making it an ideal choice for those seeking a more personalized banking experience. With extended hours of operation, including Monday through Friday from 10am to 5:30pm, and Saturday from 9am to 3pm, members can easily access the services they need. Additionally, InRoads Credit Union offers surcharge-free ATM access, as well as video chat services through InRoads LIVE, allowing members to connect with the credit union from the comfort of their own homes. Whether you're looking to manage your finances, apply for a loan, or simply get advice from a trusted financial expert, InRoads Credit Union is dedicated to helping you achieve your financial goals. With a strong commitment to the local community, InRoads Credit Union is proud to serve the St. Helens area, providing a unique blend of personalized service, competitive financial products, and community involvement. As a trusted partner in the financial lives of its members, InRoads Credit Union is poised to continue its legacy of exceptional service and community support, making it an excellent choice for those seeking a more personalized and supportive banking experience.

Customer Review
BW
Brianna Worthington

June 06, 2025

★★☆☆☆ 2/5
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Underwhelming Experience at InRoads Credit Union

I'm not usually one to write reviews, but my recent experience at InRoads Credit Union was thoroughly disappointing. As a long-time resident of the St. Helens area, I was expecting a more personalized and community-focused experience, but what I got was a lackluster service that felt more like a big bank than a credit union. The staff seemed overwhelmed and disorganized, taking ages to attend to my queries. I was looking to apply for a loan, but the process was cumbersome and the rates were not competitive at all. The video chat service, InRoads LIVE, was also a letdown - the connection was poor, and the representative seemed uninformed about the products. For a credit union that prides itself on building strong relationships with its members, I felt like just another number. The surcharge-free ATM access is a plus, but it's not enough to redeem the overall lack of service and expertise. Maybe I just caught them on a bad day, but I won't be returning to InRoads Credit Union anytime soon. 2/5 stars, and that's being generous.

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Company Overview
InRoads Credit Union
★★☆☆☆
2.0/5 (1 reviews)

425 S. Columbia River Highway, St. Helens, OR

503.397.2376

Visit Website

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