About This Business
Belgium
About This Business
NGYN is a trusted Odoo expert, dedicated to providing seamless integration solutions that unlock the full potential of businesses. With a focus on SMEs, NGYN offers a comprehensive all-in-one tool to manage various aspects of a business, including accounting, sales, projects, and customer relations. Designed with over 30 modules, Odoo is used by 13 million users worldwide and is available from 19.90€/month. NGYN's approach begins with an analysis of the client's needs and existing processes to understand their challenges. This is followed by the creation of a tailor-made plan, including the necessary Odoo modules and a clear schedule. The company configures Odoo and trains the client's teams for quick and efficient use, ensuring a smooth transition. NGYN's team remains available to support the growth of the business, recognizing the importance of understanding the client's daily work and identifying their real needs. By speaking a language everyone can understand, without technical jargon, NGYN ensures that clients can easily comprehend the solutions provided. Additionally, NGYN offers a competitive pricing strategy, being 20% cheaper than competitors for integration, with the option to spread payments. The NGYNER subscription provides numerous benefits, including 15 hours of annual support, 20% off all services, a 24-hour response time, and even 10% off with NGYN's partner clients. With the upcoming mandatory implementation of structured electronic invoicing for Belgian businesses subject to VAT from January 2026, NGYN is well-positioned to help companies comply with this regulation. By investing in Odoo through NGYN, businesses can also benefit from a 120% tax deduction, making the investment even more attractive. NGYN's expertise in aligning Odoo 100% with the needs of businesses, sector by sector, ensures that clients receive personalized support and guaranteed responsiveness. This commitment to customer satisfaction and tailored solutions has established NGYN as a leading Odoo expert, dedicated to helping businesses grow and thrive in an ever-changing market.
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Customer Review
Overpromised and Underdelivered: A Cautionary Tale with NGYN
I must say, I'm thoroughly disappointed with the experience I've had with NGYN. As a small business owner, I was drawn in by their promise of seamless Odoo integration and personalized support. Unfortunately, the reality has been far from it. The initial analysis and plan seemed thorough, but the execution was lacking. The team's communication was unclear, and the training provided was inadequate, leaving my staff struggling to use the system efficiently. The 15 hours of annual support included with the NGYNER subscription have been underwhelming, with responses often taking longer than the advertised 24-hour response time. While the competitive pricing and potential for a 120% tax deduction were attractive, the overall value proposition has fallen short. NGYN's failure to deliver on their promises has left me questioning their expertise and commitment to customer satisfaction. For a company that claims to speak a language everyone can understand, I've found their technical explanations to be confusing and their solutions not tailored to my specific needs as they claimed. With the upcoming electronic invoicing regulation, I had hoped NGYN would be a reliable partner, but now I'm exploring other options. Unless they revamp their approach to customer support and delivery, I would caution others to think twice before investing in NGYN's services.
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