About This Business
United States
About This Business
Nuvodia is an award-winning Managed Services Provider that empowers organizations to maximize their potential through expertly-managed IT services. With a strong focus on the healthcare, manufacturing, accounting, and other industry sectors across the West Coast, Nuvodia's mission is to make businesses better through the power of technology. The company's inFocus Suite is designed to provide comprehensive IT support, including advanced security tools, monitored by a 24x7x365 Security Operations Center, to reduce the risk of cyber attacks. Nuvodia also specializes in Radiology workflow optimization, including departmental workflow, patient and referring physician engagement, and radiologist efficiency. Their voice recognition solution improves reporting efficiency, quality, and accelerates the delivery of diagnostic reporting for radiologists. As a technology services organization, Nuvodia creates, manages, secures, and supports mission-critical IT environments for organizations across the U.S. in various sectors, including healthcare, business, utilities, education, and more. With decades of information technology experience, Nuvodia's team of strategists, problem solvers, visionaries, developers, programmers, technologists, technicians, engineers, designers, project managers, planners, and leaders work together to help clients achieve excellence. As a member of the Inland Imaging family of companies, Nuvodia is well-positioned to deliver innovative solutions that meet the unique needs of its clients. Whether it's reducing downtime, increasing productivity, improving compliance, or enhancing cybersecurity, Nuvodia has the expertise to help organizations streamline their IT or radiology operations. By partnering with industry-leading solutions, Nuvodia offers cloud-based turnkey PACS solutions tailored to critical access hospitals, teleradiology providers, and diagnostic imaging centers. With a passion for helping partners bring their vision to life through technology, Nuvodia is dedicated to delivering exceptional service and support to its clients. Through its inFocus Managed Services Suite, Nuvodia provides a comprehensive range of services designed to identify and resolve inefficiencies in technology, security, or workflow, ensuring that clients get the most out of their IT investments. By leveraging its unique perspective and unrivaled breadth of expertise, Nuvodia helps organizations become more responsive, efficient, productive, and profitable. With its commitment to excellence and customer satisfaction, Nuvodia is an ideal partner for businesses seeking to maximize their potential through the power of technology.
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Customer Review
Murphy's Law in Action: Nuvodia's IT Services Fell Short
I'm still trying to wrap my head around the subpar experience we had with Nuvodia's managed IT services. As the IT director for a small healthcare provider, I thought partnering with an award-winning company like Nuvodia would be a no-brainer. But, boy, was I wrong. Their inFocus Suite, which promised comprehensive IT support and advanced security tools, failed to deliver. We experienced more downtime than I care to admit, and their 24x7x365 Security Operations Center seemed more like a myth than a reality. Every time we had an issue, it took an eternity to get someone on the phone, and even then, the solutions were lackluster. I'm not sure what's more disappointing – the fact that they couldn't meet our expectations or the fact that they seemed completely uninterested in making things right. As someone who's worked in the healthcare industry for years, I expect a certain level of expertise and attention to detail. Nuvodia's team, however, seemed more like generalists who were in over their heads. Their voice recognition solution, which was supposed to improve reporting efficiency, ended up being a nightmare to implement and use. It's sad, really, because I genuinely believe that technology can be a game-changer for businesses. But with Nuvodia, it felt like we were just an afterthought. Unless they seriously revamp their services and support, I'd caution anyone against partnering with them. One star from me, and that's being generous.
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