About This Business
About This Business
Health Care Family Credit Union is a member-owned, not-for-profit cooperative financial institution dedicated to serving its members with a personal touch. With a strong commitment to helping its members reach their financial goals, the credit union offers a range of financial services, including loans and savings accounts, all designed to provide lower rates and higher dividends. The institution's passion for helping its members is rooted in its mission to treat every individual like family, fostering a sense of community and trust among its members. Health Care Family Credit Union's team is driven by the satisfaction of its members, rather than external stockholders, allowing them to focus on providing exceptional service and support. The credit union's members, who are primarily individuals working in the healthcare industry, appreciate the personalized approach and the lack of fees associated with traditional banking services. By choosing Health Care Family Credit Union, members can enjoy the benefits of a credit union, including lower interest rates on loans and higher dividends on savings, all while being part of a community that genuinely cares about their financial well-being. With its friendly and professional staff, competitive interest rates, and commitment to community, Health Care Family Credit Union has established itself as a trusted financial partner for those in the healthcare industry and their families. Whether you're looking to open a new account, apply for a loan, or simply manage your existing finances, Health Care Family Credit Union is dedicated to making the process as secure, fast, and easy as possible, with the option to complete many services online. The credit union's story is one of community, trust, and financial partnership, making it an attractive choice for anyone seeking a more personalized and supportive banking experience.
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Customer Review
Disappointing Experience with Healthcare Family Credit Union
I've been a member of Health Care Family Credit Union for a few years now, and unfortunately, my recent experiences have been a letdown. Despite their mission to treat members like family, I've found the service to be impersonal and sometimes unfriendly. The online banking system is clunky and often glitchy, making it difficult to manage my accounts. I've also noticed that the interest rates on loans are not as competitive as they claim, and the fees, although lower than traditional banks, can still add up. What's most disappointing is the lack of follow-through on their promise of community and trust. When I've tried to reach out to the staff with questions or concerns, I've been met with a sense of detachment and a clear prioritization of procedural efficiency over member satisfaction. It feels like they're more focused on expanding their member base than on truly supporting the financial well-being of their existing members. As someone who works in the healthcare industry, I was drawn to this credit union because of its supposed understanding of our unique financial challenges. However, my experience has shown that this is more of a marketing gimmick than a genuine commitment. Unless they revamp their approach to member service and transparency, I would caution others in the healthcare community against joining.
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Company Overview
Health Care Family Credit Union
2114 S. Big Bend Blvd., Richmond Heights, MO 63117, US
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