About This Business
About This Business
The Wheeling Housing Authority, established in 1937, is a public agency dedicated to providing subsidized housing for eligible citizens of Ohio County. As a chartered agency by the State of West Virginia and funded in part through the United States Department of Housing and Urban Development, WHA owns and professionally manages a range of family communities and hi-rise rental apartments throughout the City of Wheeling. Their apartments vary in size from efficiency to five bedrooms, catering to diverse family needs. In addition to managing their properties, WHA also assists families who wish to live in privately owned housing through the Housing Choice Voucher Program, formerly known as Section 8. This program enables families to receive rental subsidies, promoting affordable living options. The Wheeling Housing Authority is committed to building stronger neighborhoods by offering quality housing options and professional services. At the heart of their mission is respect for the dignity of the residents they serve, guiding all aspects of their operations. One of their notable properties is Riverview Towers, which offers residents a panoramic view of the Ohio River, a secure environment, and various on-site activities. With a focus on community and resident well-being, the Wheeling Housing Authority strives to make a positive impact on the lives of those they serve. Through their dedication to affordable housing and community development, WHA plays a vital role in the social fabric of Ohio County, contributing to the well-being and stability of its residents.
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Customer Review
Subpar Service and Unkept Promises at Wheeling Housing Authority
I'm extremely disappointed with my experience at the Wheeling Housing Authority. As a low-income resident, I rely heavily on their services, but it's been a constant struggle to get anything done. The application process for the Housing Choice Voucher Program was lengthy and confusing, with multiple miscommunications and unreturned phone calls. When I finally got approved, I was placed on a waiting list for what felt like an eternity. The apartment I was assigned to was not well-maintained, with leaky faucets and outdated appliances. Despite reporting these issues, it took weeks for someone to come and fix them. The staff seems overwhelmed and uninterested in helping residents. I've tried to reach out to them multiple times, but my concerns are always met with a dismissive attitude. It's clear that they're more focused on meeting their quotas than actually providing quality service. The Riverview Towers, which I've heard so much about, is not as great as they make it out to be. The view is nice, but the building itself is old and needs renovation. I've seen better-maintained properties in the private sector. Overall, I would not recommend the Wheeling Housing Authority to anyone. Their mission to provide affordable housing and build stronger neighborhoods is admirable, but it's clear that they're not living up to their promises. As someone who's dependent on their services, it's frustrating to see them fall short time and time again.
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Company Overview
Wheeling Housing Authority
601 Main Street, Wheeling, WV 26003-2546, US
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