About This Business
C

122 Northern Ave, Earlville, IA 52041-2575, US

800.828.2318

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About This Business

Community Savings Bank is a locally-owned and operated, progressive community bank that has been serving individuals, businesses, and farmers for over 100 years. Established in 1910 and chartered in Edgewood, Iowa, the bank has grown to have over $500 million in assets and 10 convenient locations throughout Clayton, Delaware, Dubuque, and Linn counties. With a proven track record of innovative products and a high level of customer satisfaction, Community Savings Bank is dedicated to meeting the financial needs of its clients. The bank offers a range of financial and tech-savvy solutions, including business banking, home loans, and agricultural lending. Their Pocket Mortgage program, powered by Community Savings Bank, provides a streamlined and efficient way to apply for a home loan, with less paperwork and fewer in-person meetings, backed by real human support. The bank is committed to working together with its clients to meet their financial goals and is proud of its 100-year history of serving the community. With a strong focus on customer service and a commitment to innovation, Community Savings Bank is the perfect partner for anyone looking for a reliable and trusted banking solution. Whether you're a small business owner, a farmer, or an individual looking for a home loan, Community Savings Bank has the expertise and resources to help you achieve your financial goals. The bank's mission is to provide exceptional service, build strong relationships, and make a positive impact on the communities it serves. By choosing Community Savings Bank, you're not just choosing a bank, you're choosing a partner that is dedicated to helping you succeed. The bank's values are rooted in its commitment to the community, and it is proud to be a part of the local economy. With its rich history, commitment to innovation, and focus on customer service, Community Savings Bank is the perfect choice for anyone looking for a trusted and reliable banking partner.

Customer Review
RP
Regina Pritchard

June 06, 2025

★☆☆☆☆ 1/5
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A Lesson in Disappointment: Community Savings Bank Falls Short

I've been banking with Community Savings Bank for a few years now, and I must say, my experience has been nothing short of disappointing. Despite their claims of 'innovative products' and 'high customer satisfaction,' I've found their services to be lackluster and their staff to be woefully unhelpful. The Pocket Mortgage program, which I was initially excited about, turned out to be a bureaucratic nightmare. The 'streamlined' process they touted was anything but, with endless paperwork and in-person meetings that seemed to drag on forever. But what really took the cake was the utter lack of communication from their team. I'd call and leave messages, only to be ignored for days on end. It was as if they didn't care about my business at all. For a bank that prides itself on 'exceptional service' and 'strong relationships,' I expected a lot more. Unfortunately, Community Savings Bank has failed to deliver on its promises, and I'd caution anyone considering their services to think twice. With so many other banks offering better rates, more efficient processes, and actual customer support, I see no reason to stick with a institution that so clearly doesn't value its customers.

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Company Overview
Community Savings Bank
★☆☆☆☆
1.0/5 (1 reviews)

122 Northern Ave, Earlville, IA 52041-2575, US

800.828.2318

Visit Website

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