About This Business
Maine, USA
About This Business
SailMaine is a nonprofit organization that supports sailing in Maine at the community level. The organization offers a variety of programs tailored to different age groups and skill levels, including adult sailing, high school sailing, junior sailing, adaptive sailing, and youth sailing. Their mission is to make sailing accessible to everyone, regardless of budget, by providing scholarships to keep access to the waterfront affordable. Through their programs, SailMaine aims to provide a clear path for individuals to gain confidence on the water and take their sailing to whatever level they desire. Whether you're a beginner looking to learn the basics of sailing or an experienced sailor seeking to improve your skills, SailMaine has a program to suit your needs. They also offer programs to prepare individuals for college sailing, allowing them to set their sights on new horizons. With a focus on community and affordability, SailMaine is dedicated to promoting the sport of sailing in Maine and providing opportunities for people of all ages and backgrounds to get involved. By supporting SailMaine, you can help make sailing more accessible and enjoyable for everyone in the community.
Customer Review
Lost at Sea with SailMaine's Disorganization
I was initially excited to join SailMaine's adult sailing program, hoping to reignite my passion for the sport. Unfortunately, the experience was marred by disorganization and a lack of clear communication. The first red flag was the difficulty in registering for the program - the website was clunky, and I had to make multiple calls to confirm my spot. Upon arrival, I found that the equipment was not well-maintained, and the instructor seemed overwhelmed with the number of students. The lessons themselves were somewhat helpful, but the pace was slow, and I didn't feel like I was making progress. What really disappointed me, though, was the lack of follow-up after the program. I had expressed interest in continuing with more advanced lessons, but never received any information about upcoming sessions or how to proceed. It seemed like once the initial program was over, I was no longer a priority for SailMaine. Given the nonprofit's mission to make sailing accessible to everyone, I was surprised by the lack of attention to detail and follow-through. Perhaps with some restructuring and a focus on customer service, SailMaine could truly live up to its potential and provide a better experience for its participants.
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