About This Business
Fort Smith, Arkansas, USA
About This Business
Arkansas Bounce is a leading provider of bounce house rentals, water slide rentals, and interactive game rentals in Arkansas. The company delivers its services to the Fort Smith and Van Buren areas, as well as to Poteau, Greenwood, Alma, Fayetteville, Springdale, Rogers, Bentonville, and Siloam Springs, with additional delivery charges applying to some areas. Arkansas Bounce offers weekend rentals, setting up on Fridays between 8am-8pm and taking down on Mondays, and does not provide single-day party rentals. The company prides itself on providing safe, clean, and fun rentals for the entire weekend. Their bounce houses, water slides, and interactive games are designed to bring excitement and joy to parties and events. With a focus on customer satisfaction, Arkansas Bounce strives to provide the best rental experience in Arkansas. Whether you're planning a birthday party, corporate event, or community gathering, Arkansas Bounce has a wide range of options to choose from, including moonwalks, bounce house combos, water slides, and obstacle courses. By choosing Arkansas Bounce, customers can expect a hassle-free and enjoyable experience, with the company handling setup and takedown, allowing them to focus on what matters most - having fun. As a reputable and reliable rental company, Arkansas Bounce is committed to delivering exceptional service and ensuring that its customers have an unforgettable experience. With its extensive range of rentals and dedication to customer satisfaction, Arkansas Bounce is the go-to choice for anyone looking to add some excitement to their event in Arkansas.
Customer Review
The 47-Hour Disappointment: A Weekend Rental to Forget
I must admit, the initial idea of renting a bounce house from Arkansas Bounce for my child's birthday party sounded like a dream come true. The website promised clean, safe, and fun rentals for the entire weekend, and I was sold on the hassle-free experience. However, what we got was far from it. The setup on Friday took longer than expected, with the team arriving at 6 pm instead of the promised 4 pm. The bounce house itself was smaller than anticipated, and the water slide, which was supposed to be the highlight of the party, had a leak that made it unusable for half of the weekend. When I called to report the issue, the customer service was less than helpful, stating that they couldn't send someone to fix it until Monday, which was after our rental period ended. The obstacle course, which we had also rented, had missing parts, making it impossible to use. The most disappointing part was the lack of flexibility and understanding from the company. When I asked for a partial refund due to the issues, I was told that their policy doesn't allow for refunds or discounts for any reason, including equipment failures. It felt like they were more interested in keeping our money than in ensuring we had a good experience. The takedown on Monday was the final nail in the coffin, with the team leaving behind a mess that we had to clean up ourselves. The whole experience was a disaster, and I would not recommend Arkansas Bounce to anyone. Save your money and your sanity, and look for a company that actually cares about its customers.
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