About This Business
South Africa
About This Business
Fusion Guarantees (Pty) Ltd is a registered FIC Accountable Institution and a Licenced Credit Provider, operating since 2006. The company has established itself as a leading credit provider in the construction industry, offering guarantees, sureties, and letters of credit under secured credit facilities. With a strong foundation built on trust, integrity, and reliability, Fusion Guarantees has successfully assisted small to medium-sized contractors in completing over 2950 projects valued at more than R30 billion. The company's approachability, flexibility, and ease of doing business have contributed to its success, with customer default rates well below industry standards. Fusion Guarantees is committed to supporting the growth and development of SMEs in the construction industry, recognizing their vital role in South Africa's infrastructure development. As a preferred credit provider, the company aims to continue delivering exceptional service, fostering long-term relationships with its clients, and contributing to the success stories of infrastructure development in South Africa. With a proven track record of success and a strong commitment to its values, Fusion Guarantees is poised to remain a leading player in the construction guarantee market.
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Customer Review
A Nightmare to Deal With: Unprofessional and Unreliable
I'm writing this review as a warning to other SMEs in the construction industry. My experience with Fusion Guarantees has been an absolute disaster. Despite their claims of being approachable and flexible, I found their team to be completely unresponsive and uncooperative. The process of securing a guarantee was lengthy and arduous, with constant requests for additional documentation and information. When I finally thought we had everything in place, they pulled the rug out from under us, citing 'unforeseen circumstances' as the reason for delaying our project. The lack of communication and transparency was staggering. As someone who has worked in this industry for years, I expect a certain level of professionalism and reliability from my partners. Fusion Guarantees failed to deliver on both counts. Their customer default rates may be low, but I suspect that's because they're so quick to cancel contracts and leave their clients high and dry. I would not recommend Fusion Guarantees to my worst enemy. There are far better, more competent credit providers out there who actually care about their clients' success.
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