About This Business
About This Business

Atomicro is a French company that has been providing personalized IT services to small and medium-sized enterprises (SMEs) since 2004. Their mission is to offer a functional IT park, controlled budget, and customizable services to ensure that their clients' daily operations run smoothly. The company prides itself on its rapid interventions, effective troubleshooting, and tailored services, which include hardware adaptation, comprehensive support, impartial advice, and a single point of contact. Atomicro also acts as an interface between its clients and software editors, ensuring seamless communication and efficient problem-solving. With a strong focus on customer satisfaction, the company has built long-term relationships with its clients, who appreciate its reactivity, availability, and expertise. Atomicro's team is committed to delivering high-quality services, from maintenance and on-site interventions to software installation and relocation. By choosing Atomicro, SMEs can rely on a trusted partner to manage their IT infrastructure, allowing them to concentrate on their core business. The company's client-centric approach, combined with its technical expertise and personalized services, has earned it a reputation as a reliable and efficient IT solutions provider. As one of its clients testified, Atomicro has been supporting their company since 2004, providing effective and cost-efficient solutions that meet their evolving needs. With its unique blend of technical expertise and customer-focused approach, Atomicro is well-positioned to continue serving the IT needs of SMEs in France and beyond. The company's commitment to delivering exceptional services, combined with its passion for innovation and customer satisfaction, makes it an ideal partner for businesses seeking to optimize their IT infrastructure and stay ahead in today's fast-paced digital landscape.

Customer Review
RL
Rémi Lefebvre

June 09, 2025

★☆☆☆☆ 1/5
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Chaos Behind the Screen: Atomicro's Unfulfilled Promises

As a long-time client of Atomicro, I'm disappointed to say that their services have been a mixed bag. While they pride themselves on rapid interventions and effective troubleshooting, my experience has been marred by delays and unfulfilled promises. The single point of contact they tout as a benefit often feels like a bottleneck, with requests getting lost in translation. Their hardware adaptation services, which were supposed to streamline our operations, ended up causing more problems than they solved. The comprehensive support they claimed to offer was not as comprehensive as we needed, leaving us to fend for ourselves during critical moments. I've had to escalate issues multiple times, only to be met with a lack of urgency and a 'we're working on it' response that feels like a euphemism for 'we've forgotten about you.' For a company that boasts about its customer-centric approach, Atomicro seems to have forgotten that its clients are not just SMEs, but people with real needs and deadlines. Perhaps it's time for them to revisit their mission statement and remember what it means to truly serve their customers. Until then, I'd caution others to approach with skepticism and carefully weigh their options before committing to Atomicro's services.

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Company Overview
Atomicro
★☆☆☆☆
1.0/5 (1 reviews)

France

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