About This Business
About This Business

Automated Business Solutions (ABS) is a leading provider of office technology solutions and IT managed services in New England. With a history spanning over 30 years, the company has established itself as a trusted partner for businesses of all sizes, from local offices to national Fortune 500 companies. Founded in 1992 by Alan Albergaria and Robert Maceroni, ABS is committed to its core values of trust, fairness, and integrity. The company's mission is to create long-term partnerships by providing innovative solutions that improve workflow, efficiency, and profitability for its clients. ABS offers a wide range of services, including managed print, office print, production print, document management, scanning and shredding, postage and mailing, managed IT, and voice over IP. With six office locations in Rhode Island, Massachusetts, and Connecticut, ABS is well-positioned to serve the needs of its clients across the region. The company's team of experts is dedicated to providing exceptional service, support, and guidance to help businesses achieve their goals. ABS has experienced remarkable growth and success over the years, driven by its steadfast commitment to its original vision and its focus on building strong relationships with its customers, employees, and the community at large. As a result, ABS has become the go-to provider of office technology solutions and managed services in New England, known for its competitive compensation, comprehensive benefits, and positive company culture. Whether you're looking to streamline your office operations, improve productivity, or simply need expert advice on the latest technology trends, ABS is the perfect partner to help you achieve your objectives.

Customer Review
RP
Regina Pritchard

June 06, 2025

★☆☆☆☆ 1/5
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Overpromised, Underdelivered: Our Experience with ABS

I'm extremely disappointed with the service we received from Automated Business Solutions. As a long-time business owner in New England, I was expecting a lot more from a company with such a stellar reputation. Unfortunately, their managed IT services failed to live up to the hype. The transition process was rocky, to say the least, and their team seemed overwhelmed by our relatively simple setup. Communication was sparse, and when we did finally get someone on the phone, they seemed more interested in upselling us on additional services than actually addressing our concerns. The document management system they implemented has been a nightmare to use, with constant glitches and downtime. To make matters worse, their customer support has been unresponsive and unhelpful. For a company that prides itself on trust, fairness, and integrity, I expected a lot more transparency and accountability. Needless to say, we're taking our business (and our IT needs) elsewhere. Save yourself the headache and look for a more reliable partner. One star from me, and that's being generous.

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Company Overview
Automated Business Solutions
★☆☆☆☆
1.0/5 (1 reviews)

415 Kilvert Street, Warwick, RI 02886

(401) 732-3000

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