About This Business
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53 Frederick Street, Lower Ground, Sunderland, SR1 1NF

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About This Business

Queen of Hearts Alternative Hair and Beauty Salon is a multi-award-winning hair salon located in Sunderland, offering a unique and personalized experience for its clients. The salon prides itself on delivering exceptional service, making each individual feel special and at ease in its Wonderland-style setting. With a team of experts, Queen of Hearts provides top-notch hair and beauty advice, catering to various needs, including hair cutting, coloring, and hair extensions. The salon's commitment to excellence has earned it numerous awards, solidifying its reputation as a leading hair and beauty destination in Sunderland. In addition to its salon services, Queen of Hearts Academy offers fully accredited training and social media coaching programs, designed to suit individuals at different levels, from beginners to experienced professionals. The academy's courses aim to equip students with the skills and knowledge necessary to succeed in the hair and beauty industry. Queen of Hearts Alternative Hair and Beauty Salon has garnered rave reviews from its clients, who appreciate the salon's friendly and welcoming atmosphere, as well as the expertise of its stylists. With its unique approach, commitment to quality, and dedication to client satisfaction, Queen of Hearts has established itself as a trusted and beloved name in the hair and beauty industry. Whether you're looking for a fresh new look or seeking to advance your career in the industry, Queen of Hearts Alternative Hair and Beauty Salon is the perfect destination. The salon's address is 53 Frederick Street, Lower Ground, Sunderland, SR1 1NF, and it can be contacted through its website or social media channels. Queen of Hearts invites you to experience its exceptional service and expertise, promising to leave you looking and feeling fantastic.

Customer Review
RG
Rachael Grey

June 06, 2025

★☆☆☆☆ 1/5
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Underwhelming Experience at the Queen of Hearts

I went to the Queen of Hearts Alternative Hair and Beauty Salon expecting a unique and personalized experience, but what I got was anything but. The Wonderland-style setting felt like a gimmick, and the staff, although friendly, seemed overwhelmed and disorganized. I had booked an appointment for a haircut and coloring, but the stylist seemed unsure of what they were doing, and the result was a cut that was uneven and a color that was completely different from what I had asked for. The whole experience felt rushed, and I was left feeling like just another client rather than a valued customer. The prices were also steep, especially considering the quality of service I received. Needless to say, I won't be returning to the Queen of Hearts anytime soon. Perhaps they should focus more on delivering exceptional service rather than just relying on their awards and reputation.

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Company Overview
Queen of Hearts Alternative Hair and Beauty Salon
★☆☆☆☆
1.0/5 (1 reviews)

53 Frederick Street, Lower Ground, Sunderland, SR1 1NF

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