About This Business
About This Business

The United States Postal Service (USPS) is a federal agency that provides postal services to the public. With a wide range of services, including mail delivery, package shipping, and passport applications, the USPS is a vital part of the country's infrastructure. The USPS has a long history, dating back to 1775, and has evolved over the years to meet the changing needs of the public. Today, the USPS operates over 40,000 post offices and employs hundreds of thousands of people. The USPS is committed to providing excellent customer service and has implemented various initiatives to improve the efficiency and effectiveness of its operations. One of the key services offered by the USPS is mail delivery, which includes first-class mail, priority mail, and parcel post. The USPS also offers package shipping services, including UPS and FedEx, and provides tracking information to help customers keep track of their packages. In addition to mail and package services, the USPS also offers passport application services, including photo services and application submission. The USPS has a strong commitment to customer service and provides a range of resources to help customers, including online FAQs, phone support, and in-person support at post offices. The USPS also offers digital fingerprinting services for the FBI at select post office locations and in-person identity proofing at participating locations. With its rich history, commitment to customer service, and wide range of services, the USPS is a trusted and reliable partner for individuals and businesses alike. The USPS operates a number of locations, including the one at 310 1st St W, Melstone, MT 59054, which offers a range of services, including mail delivery, package shipping, and passport applications. The USPS is open Monday through Friday from 9 AM to 4 PM and Saturday from 9 AM to 12 PM, and is closed on Sundays and federal holidays. For more information about the USPS and its services, customers can visit the USPS website or contact their local post office.

Customer Review
DC
Disappointed Customer

June 05, 2025

★☆☆☆☆ 1/5
Report Issue Is there something wrong with this review?

Lost in the Mail: A Tale of Woe and Inefficiency

I'm not sure what's more astonishing, the sheer ineptitude of the United States Postal Service or the fact that they still manage to charge premium prices for their subpar services. My recent experience with them has been an unmitigated disaster. I sent a package via priority mail, only to have it vanish into thin air. The tracking information was about as useful as a chocolate teapot, providing no insight into the package's whereabouts. When I tried to contact customer service, I was met with a phone menu that seemed designed to drive me to the brink of insanity. After navigating the labyrinthine options, I finally spoke to a representative who seemed as clueless as I was. The pièce de résistance was being told that I needed to fill out a form and wait several weeks for a possible refund. Several weeks! It's like they're trying to make me forget about the whole ordeal. As someone who's had the misfortune of dealing with the USPS on multiple occasions, I can confidently say that their commitment to customer service is nothing more than a hollow promise. Until they overhaul their outdated systems and hire staff who actually care, I'll be taking my business (and my packages) elsewhere.

Was this review helpful?
Is this your company?

Claim United States Postal Service and manage reviews.


Benefits:
  • Manage business profile
  • Remove inappropriate reviews ($50 each)
  • Priority support
Company Overview
United States Postal Service
★☆☆☆☆
1.0/5 (1 reviews)

900 N Ave, Milford, IA 51351, US

1-800-ASK-USPS (1-800-275-8777)

Visit Website

View All Reviews
Similar Companies
P
Pearl Hawaii Federal Credit Union
★☆☆☆☆ 1 reviews
T
The Orthopaedic Clinic
★★★★★ 1 reviews
U
Untold
★★★★☆ 1 reviews
V
Visionary Arts
★★☆☆☆ 1 reviews

Have an Experience to Share?

Help others by sharing your honest review about this business or others

Write a Review