About This Business
76 16th Street Suite 500, Wheeling, West Virginia 26003, US
About This Business
Visiting Angels is a renowned provider of in-home senior care services, dedicated to enhancing the quality of life for aging loved ones and providing peace of mind for families across the nation. Since 1998, thousands of families have relied on Visiting Angels for compassionate and personalized care. The company's experienced caregivers are committed to creating customized care plans that cater to the unique needs of each senior, allowing them to age safely and contently in their own homes. With a strong focus on one-on-one support, Visiting Angels ensures that both the senior and their family can trust the caregiver. The company's mission is to provide 'hope at home' and make the process of beginning home care services simple and stress-free. Visiting Angels offers flexible care options that foster comfort, safety, and an enhanced quality of life for seniors in the comfort of their own homes. With over 25 years of experience, Visiting Angels has established itself as a trusted name in the industry, with local offices nationwide and a reputation for compassionate and life-changing care. The company is committed to recognizing and rewarding its caregivers, as evident from its annual Caregiver of the Year Award. By joining the Visiting Angels team, compassionate individuals can develop a rewarding career providing respectful and dignified care to seniors. As a company, Visiting Angels is dedicated to making a positive impact on the lives of seniors and their families, and its commitment to personalized and compassionate care has earned it a reputation as a leader in the in-home care industry.
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Customer Review
Disappointing Experience with Visiting Angels
I'm extremely disappointed with the service provided by Visiting Angels. My mom was in need of in-home senior care, and we thought Visiting Angels would be the perfect solution given their reputation. Unfortunately, the caregiver they assigned to my mom was not only unprofessional but also lacked the compassion and empathy that Visiting Angels claims to prioritize. The caregiver would often show up late, and when I expressed my concerns, the management team seemed unconcerned and unresponsive. The customized care plan they created was not tailored to my mom's unique needs as promised, and the one-on-one support was sporadic at best. What's even more disturbing is the lack of transparency regarding their caregivers' qualifications and training. As someone who trusted Visiting Angels to provide 'hope at home' for my family, I feel let down and worried about the well-being of my mom. The flexible care options they advertised were not flexible at all, and the comfort, safety, and independence they promised were not delivered. With so many other options available for senior care, I would caution against choosing Visiting Angels unless they seriously revamp their services and prioritize the needs of their clients.
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Company Overview
Visiting Angels
76 16th Street Suite 500, Wheeling, West Virginia 26003, US
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