About This Business
S
About This Business

StoryPoint Group is a renowned senior living community provider, with one of its esteemed communities being Maple Lake, located in the charming village of Paw Paw, Michigan. This community offers a unique blend of relaxation and engagement, with its proximity to a vibrant college town in Kalamazoo and the local shops, restaurants, and wineries of Paw Paw. The community is designed to provide residents with a maintenance-free lifestyle, allowing them to focus on the joys of everyday life. With a range of living options, including independent living, assisted living, and memory care, Maple Lake caters to the diverse needs of its residents. The community's open and comfortable environment encourages socialization and community building, with residents becoming part of the StoryPoint family. Every resident is treated with personalized care, with the community's staff working at their pace to create tailored experiences. The community boasts an array of amenities, including a pavilion, fireplace, and personalized dining experience, ensuring that residents can enjoy their days as they desire. With its commitment to providing exceptional senior living experiences, StoryPoint Group has earned the distinction of being voted #1 in senior living by those who matter most. The community's dedication to enriching the lives of its residents is evident in its abundant amenities, new friendships, and exciting experiences. By getting to know each resident, the community can plan stimulating, fulfilling, and delightful programs and outings. As part of the StoryPoint Group, Maple Lake is part of an award-winning network of senior living communities, recognized for its excellence in providing senior living solutions. With its strong foundation in senior care and its mission to create meaningful experiences for its residents, StoryPoint Group is an exemplary model of senior living communities. The community's location in Paw Paw, Michigan, provides residents with a unique blend of small-town charm and access to larger city amenities, making it an ideal choice for those seeking a relaxing and engaging senior living experience. By choosing Maple Lake, residents can enjoy a worry-free lifestyle, surrounded by supportive staff, engaging activities, and like-minded individuals. As a testament to its commitment to excellence, StoryPoint Group has received numerous accolades, including the distinction of having the most senior living communities recognized by A Place for Mom. This recognition is a reflection of the community's dedication to providing exceptional care and services to its residents, and its reputation as a leader in the senior living industry. With its strong focus on resident satisfaction, personalized care, and community engagement, StoryPoint Group is an excellent choice for those seeking a senior living community that truly understands the needs and desires of its residents. By providing a supportive, engaging, and personalized living environment, StoryPoint Group is redefining the senior living experience and setting a new standard for excellence in the industry.

Customer Review
EW
Eleanor Worthington

June 05, 2025

★☆☆☆☆ 1/5
Report Issue Is there something wrong with this review?

Disappointing Experience at Maple Lake: Overpromised and Underdelivered

I'm extremely disappointed with my experience at Maple Lake, a StoryPoint Group senior living community in Paw Paw, Michigan. As a resident, I was expecting a maintenance-free living experience with a sense of community and personalized care. Unfortunately, my experience was marred by a lack of attention to detail, unfulfilled promises, and a general sense of disorganization. The independent living option, which I chose, was supposed to offer freedom and convenience, but I found myself dealing with unnecessary chores and upkeep. The personalized approach to care and activities was also lacking, with many activities feeling like an afterthought rather than a thoughtful inclusion. The assisted living and memory care options, while well-intentioned, seemed to be understaffed and disorganized. I was also disappointed by the lack of transparency and communication from the staff, which made it difficult for me to navigate the community's services and amenities. While the community's downtown area and proximity to Kalamazoo are definitely perks, they're not enough to make up for the shortcomings in care and service. Overall, I would not recommend Maple Lake to others, and I'm sad to say that my experience was a letdown.

Was this review helpful?
Is this your company?

Claim StoryPoint Group and manage reviews.


Benefits:
  • Manage business profile
  • Remove inappropriate reviews ($50 each)
  • Priority support
Company Overview
StoryPoint Group
★☆☆☆☆
1.0/5 (1 reviews)

677 Hazen St, Paw Paw, MI 49079

269-399-3182

Visit Website

View All Reviews
Similar Companies
S
Stonegate Village Assisted Living
★★☆☆☆ 1 reviews
F
Five Star Residences of Clearwater
★★★☆☆ 1 reviews
T
M
Mark's Garage
★☆☆☆☆ 1 reviews

Have an Experience to Share?

Help others by sharing your honest review about this business or others

Write a Review