About This Business
474 N HAYS RD, Prosper, Texas 75078, US
About This Business
Prosper Blooms is a premier florist based in Prosper, Texas, dedicated to providing the freshest and most exquisite floral arrangements for any occasion. With a focus on customer satisfaction and safety, their team excels in delivering beautiful, one-of-a-kind gifts that exceed expectations. Despite potential delays in receiving certain flower types, Prosper Blooms promises to always deliver a fresh and beautiful bouquet, often using 'no contact' delivery procedures to ensure recipient safety during COVID-19 restrictions. Their innovative 'Gift Now, Deliver Later' option allows customers to send smiles twice, first with an instant email notification and later with the scheduled delivery of the floral gift. Prosper Blooms also offers a wide selection of premium wines to perfectly pair with their floral arrangements, making them the top choice for flower delivery in Prosper, TX. With a commitment to quality, safety, and customer satisfaction, Prosper Blooms is the ideal destination for those seeking to elevate any occasion with stunning floral gifts.
Customer Review
Delayed and Disappointing: Not the Bouquet I Ordered
I'm extremely disappointed in the service I received from Prosper Blooms. I ordered a custom bouquet for my sister's birthday, specifically requesting a mix of sunflowers and daisies. What arrived was a bland, generic mix of flowers that looked nothing like the picture I saw on their website. The worst part? It was delivered TWO DAYS LATE. I paid extra for expedited shipping, and their 'no contact' delivery procedure just meant that the bouquet was left on the porch without even a knock. When I tried to contact customer service, I was met with a automated email and a promise to 'look into it.' No apology, no offer to replace the bouquet or refund my money. The 'Gift Now, Deliver Later' option sounds nice, but it's clearly just a marketing gimmick to get you to spend more money. And don't even get me started on the wine selection - overpriced and limited. For a company that claims to prioritize customer satisfaction, Prosper Blooms fell woefully short. Needless to say, I will not be using their services again and would not recommend them to anyone.
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