About This Business
P

63 N 3rd Ave, Fruitport, MI 49415-8920, US

231-865-3935

Visit Website

About This Business

Pyman Insurance Agency is a trusted insurance provider serving West Michigan for three generations. With a commitment to tailoring insurance coverage to their customers' needs, they offer a wide range of insurance solutions, including home, business, auto, and life insurance. As independent agents, they shop several established insurance providers to compare rates and options, empowering their clients to get the best insurance at the lowest possible rates. With a strong focus on customer service, Pyman Insurance Agency prides itself on being small enough to know its clients by name and large enough to provide superior rates and excellent service. The agency has been in the same Fruitport location since its inception in the early 1940s and has built a reputation for treating its clients right. By constantly updating their technology, they increase their proficiency to better serve any insurance needs their clients may have. Whether you need coverage for your home, business, or family, Pyman Insurance Agency is dedicated to helping you navigate the complex world of insurance plans and find the coverage you need. With a team of experienced professionals, including Adam Pyman, Owner, Alyssa Pyman, Account Executive, and Samantha Stout, Customer Service Representative, Pyman Insurance Agency is committed to providing quality insurance solutions and exceptional customer service to its clients. Their goal is to make the insurance process as smooth and stress-free as possible, and they achieve this by being available to answer questions and provide guidance every step of the way. Pyman Insurance Agency's hours of operation are Monday through Friday from 8:30 am to 5:00 pm, and they can be reached by phone at 231-865-3935 or by email at [email protected], [email protected], or [email protected]. As a trusted insurance provider in West Michigan, Pyman Insurance Agency is dedicated to protecting its clients' interests and providing them with the best possible insurance solutions.

Customer Review
BJ
Brianna Jenkins

June 06, 2025

★★★☆☆ 3/5
Report Issue Is there something wrong with this review?

Not the Personal Touch I Expected from a Small Agency

I recently had the misfortune of dealing with Pyman Insurance Agency, and I must say, my experience was underwhelming. As someone who values personalized service, I was disappointed to find that this agency, despite its small size, felt more like a big corporation than a family-owned business. The moment I walked in, I was greeted by a somewhat unfriendly receptionist who seemed put off by my presence. When I finally got to speak with an agent, I felt rushed and like I was just another number on their client list. The agent, Alyssa, seemed knowledgeable enough, but our conversation felt more like a sales pitch than a genuine attempt to understand my insurance needs. What really took the cake, though, was when I tried to ask some follow-up questions via email and was met with a generic auto-response that didn't even acknowledge my inquiry. For an agency that prides itself on being 'small enough to know its clients by name,' I certainly didn't feel like I was getting the personalized attention I deserved. Perhaps it's time for Pyman Insurance Agency to re-evaluate its priorities and focus more on building genuine relationships with its clients rather than just trying to push policies. Until then, I'd advise others to explore their options and find an agency that truly values its customers.

Was this review helpful?
Is this your company?

Claim Pyman Insurance Agency and manage reviews.


Benefits:
  • Manage business profile
  • Remove inappropriate reviews ($50 each)
  • Priority support
Company Overview
Pyman Insurance Agency
★★★☆☆
3.0/5 (1 reviews)

63 N 3rd Ave, Fruitport, MI 49415-8920, US

231-865-3935

Visit Website

View All Reviews
Similar Companies
W
W. Optical
★★☆☆☆ 1 reviews
K
Knowlton Manufacturing Co., Inc.
★★★☆☆ 1 reviews
E
East Coast Granite of Asheville
★★★☆☆ 1 reviews
W
Wall 2 Wall Cleaning Services
★★★☆☆ 1 reviews

Have an Experience to Share?

Help others by sharing your honest review about this business or others

Write a Review