About This Business
About This Business

AmeriCath is a dedicated provider of catheter supplies, committed to delivering top-quality products and exceptional customer service. With a strong focus on building personal relationships with their customers, they strive to understand individual needs and provide tailored support. Their team of Care-Team Specialists is available 24/7 to address any questions or concerns, ensuring that customers receive the best possible care. AmeriCath offers a wide range of catheter supplies from leading brands, including Astra Tech, Bard, Coloplast, Cure, Mentor, Hollister, Kendall, MTG, and Rusch. They handle all paperwork with doctors and insurance providers, including Medicare and Medicaid, to minimize out-of-pocket expenses for their customers. With a commitment to Safety, Honesty, and Caring, AmeriCath has established itself as a trusted partner for those requiring catheter supplies. Their customers appreciate the convenience of discreet, free shipping, and the reassurance of monthly follow-up calls to ensure their needs are being met. By combining the benefits of specialist knowledge with the comfort of personal relationships, AmeriCath aims to make a positive impact on the lives of their customers. With a strong reputation built on trust, quality, and customer satisfaction, AmeriCath is an exemplary provider of catheter supplies, dedicated to helping individuals manage their condition with dignity and confidence.

Customer Review
BJ
Brenda Jenkins

June 09, 2025

★☆☆☆☆ 1/5
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Disappointing Experience, Lack of Empathy from Care-Team Specialists

I've been a customer of AmeriCath for a while now, and unfortunately, my recent experience has been a letdown. Despite their claims of having a team of Care-Team Specialists available 24/7, I found it challenging to get help when I needed it most. The specialist I spoke to seemed overwhelmed and didn't take the time to understand my specific needs, which was frustrating given the personal relationships they pride themselves on building. I was expecting more tailored support, especially considering the sensitive nature of the products they provide. The paperwork handling with my doctor and insurance provider was also not as seamless as promised, resulting in some unexpected out-of-pocket expenses. While I appreciate the discreet shipping and monthly follow-up calls, these positives were overshadowed by the lack of empathy and understanding from the team. For a company that emphasizes Safety, Honesty, and Caring, I felt like my dignity and confidence were not prioritized. Maybe I just caught them on a bad day, but as someone who requires these supplies regularly, I need reliability and compassion. Sadly, AmeriCath fell short of my expectations this time.

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Company Overview
AmeriCath
★☆☆☆☆
1.0/5 (1 reviews)

678-278-9701

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