I'm still trying to figure out how a company that claims to be all about customer satisfaction managed to leave me feeling like I've been lost in a wilderness of disappointment. My experience with Battery Map started with a promising premise - a wide selection of batteries and accessories from well-known brands, all at competitive prices. But, as I delved deeper into their website, I encountered a maze of frustrations. The search function seemed to be powered by a battery that was running out of juice, taking an eternity to yield results that were only partially relevant. And don't even get me started on the price match service, which felt like a mirage - promising much but delivering little. When I finally found the product I needed, a laptop charger for my Lenovo, the checkout process was like navigating through a dark forest without a map. The website, despite its claims of high-level encryption, made me question the security of my transaction. But, I persisted, hoping that the product would redeem the overall experience. Unfortunately, the charger, while genuine, was not the exact fit I needed, and the return process was akin to trying to find my way out of a labyrinth without a thread to guide me. In the end, my journey with Battery Map was a costly one - not just in terms of money, but also in time and patience. If you're looking for a hassle-free shopping experience, I'd advise you to map out a different route. One that doesn't lead to Battery Map.