Vacasa
About This Business
Vacasa is a vacation rental company that offers a wide range of accommodations for travelers seeking to escape to beautiful destinations. Whether you're looking for a cozy beachfront condo or a spacious vacation home with panoramic views, Vacasa has the ideal place for your summer getaway. With properties spanning from coast to coast, Vacasa provides extended stays all year long, allowing you to head south for the winter or plan a month-long summer getaway in the mountains. From experiencing fireworks over the ocean to hiking mountain trails or exploring quaint coastal towns, Vacasa's vacation rentals are designed to make your dream getaway a reality. The company prioritizes customer confidence by offering direct booking for the lowest rates, a full refund if canceled within 24 hours of booking, and dedicated care through phone, text, or email. Each home is completely cleaned and inspected, and comes with fresh linens, ensuring a comfortable and relaxing stay. With Vacasa, you can make room for what truly matters – time together, unforgettable adventures, and the perfect place to call home. Whether you're seeking a relaxing beach vacation, an action-packed adventure, or a peaceful mountain retreat, Vacasa has a vacation rental that fits your needs. With its commitment to quality, customer service, and providing unforgettable experiences, Vacasa is the perfect choice for your next vacation.
Customer Reviews
1 total reviews
Francine Waverly
June 06, 2025Vacasa Failed to Deliver on Their Promise of a Dream Getaway
I'm still fuming after my disastrous experience with Vacasa. The photos of their properties looked stunning, but the reality was far from it. We booked a 'cozy beachfront condo' that turned out to be a cramped, outdated apartment with a view of the parking lot instead of the ocean. The 'panoramic views' they advertised were actually just a sliver of the beach between two large buildings. The condo itself was not well-maintained; the shower had mold, and the kitchen was stocked with cheap, flimsy utensils. When we tried to contact Vacasa about these issues, their customer service was unhelpful and dismissive. They kept repeating their policies without offering any real solutions or apologies. The whole experience felt like a bait and switch. Given the prices they charge, I expected a lot more. The refund policy is also misleading - they make it sound easy to get a full refund if you cancel within 24 hours, but they don't mention all the fees and conditions that apply. Our 'dedicated care' was a automated email system that never actually helped us. Each interaction with Vacasa felt like they were trying to make an extra buck off us rather than genuinely caring about our experience. Needless to say, our dream getaway turned into a nightmare, and I would not recommend Vacasa to anyone looking for a reliable and honest vacation rental company.
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Review Statistics
Based on 1 reviews