TRUE Community Credit Union
9500 Dix, Dearborn, MI 48120, US
About This Business
TRUE Community Credit Union is a financial institution dedicated to providing its members with a wide range of banking services and products. With a strong focus on community involvement and customer satisfaction, TRUE Community Credit Union aims to help its members achieve their financial goals. The credit union offers various loan options, including auto loans, home equity loans, and student loans, all with competitive interest rates. Members can also take advantage of the credit union's digital banking services, allowing them to access their accounts and manage their finances from anywhere. Additionally, TRUE Community Credit Union provides its members with educational resources and financial tips to help them make informed decisions about their money. The credit union's commitment to its members is evident in its mission to 'turn members into neighbors' and prioritize their goals. With a range of services, including business services, investment options, and insurance products, TRUE Community Credit Union is a one-stop shop for all financial needs. Whether you're looking to buy a new car, finance a home, or simply manage your day-to-day finances, TRUE Community Credit Union has the tools and expertise to help. The credit union's TRUE Rewards program also allows members to earn rewards and discounts on various purchases, making it an attractive option for those looking to get the most out of their banking experience. With its strong commitment to community and customer service, TRUE Community Credit Union is an excellent choice for anyone looking for a reliable and trustworthy financial partner. The credit union's team of experienced professionals is always available to provide guidance and support, helping members to navigate the complex world of finance and achieve their long-term goals. By choosing TRUE Community Credit Union, members can rest assured that they are working with a financial institution that truly has their best interests at heart.
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Customer Reviews
1 total reviews
Karen Brown
June 09, 2025Fell Short of Expectations at TRUE Community
I've been a member of TRUE Community Credit Union for a few years now, and unfortunately, my latest experience was a letdown. I visited the branch last week to discuss a potential auto loan, and the service was slow and unhelpful. The representative seemed more interested in pushing their TRUE Rewards program than actually addressing my questions about the loan. I was expecting a more personalized approach, especially given their mission to 'turn members into neighbors.' The rates they offered were competitive, but the lack of transparency about the fees and terms was concerning. I ended up leaving without applying for the loan and feeling somewhat disappointed in the credit union's commitment to its members. Maybe I just caught them on a bad day, but as someone who values community involvement and customer satisfaction, I expected more from TRUE Community Credit Union. The digital banking services are convenient, I'll give them that, but when it comes to in-person interactions, there's room for improvement. Until they work on their customer service, I'd recommend exploring other options for your financial needs.
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Based on 1 reviews
Company Information
Address
9500 Dix, Dearborn, MI 48120, US