Sydney Stone Doctor
About This Business
Sydney Stone Doctor is a professional stone restoration company that has been serving world-renowned 5-star hotels, including the Shangri-La, Grand Hyatt, and Versace, for over 10 years. With staff trained in Italy, Korea, and Japan, the company utilizes the best equipment from Italy and Korea, along with German-made chemicals from Lithofin, to provide top-notch stone restoration services. Their expertise includes restoring and sealing stones for lobby floors, guest rooms, toilet floors, restaurant bar tops, and lift floors. Sydney Stone Doctor prioritizes safety, using water-based products and a dust-free approach to ensure hygiene and safety. They also provide on-site stone restoration sample work prior to undertaking a project to guarantee complete customer satisfaction. Recently, the company has extended its services to residential properties, offering the same 5-star hotel quality. With a strong commitment to customer satisfaction, safety, and the use of latest technology, Sydney Stone Doctor has established itself as a leading stone restoration company in Australia. The company's mission is to supply its skills and knowledge to hotels, buildings, and homes in Australia, providing economical service fees without compromising on quality. As a testament to their exceptional work, Sydney Stone Doctor has received numerous testimonials from satisfied clients, showcasing their ability to transform premises with their stone restoration services. With their head office located at 25/58 John St, Lidcombe NSW 2141, Sydney Stone Doctor is well-equipped to serve clients across Australia, providing a 5-star hotel servicing experience that is unparalleled in the industry.
Categories
Customer Reviews
1 total reviews
Gina Renovation
June 05, 2025Disappointing Experience with Sydney Stone Doctor
I'm extremely disappointed with the service I received from Sydney Stone Doctor. Despite their impressive portfolio of working with 5-star hotels, their attention to detail and commitment to customer satisfaction seemed to be lacking when it came to my residential project. The initial consultation and sample work were promising, but the final result was subpar. The sealing process left a residue on my newly restored marble floors, and the 'dust-free' approach they claimed to use clearly wasn't as effective as advertised, given the state of my home afterward. When I brought this to their attention, the response was slow and unapologetic. For a company that touts its Italian, Korean, and Japanese training, I expected a higher level of craftsmanship and customer care. The use of high-end equipment and chemicals from reputable brands like Lithofin was clearly not enough to compensate for the lack of professionalism and follow-through. Unfortunately, my experience with Sydney Stone Doctor was more in line with a DIY project gone wrong than the 5-star service they claim to offer.
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Based on 1 reviews
Company Information
Address
25/58 John St, Lidcombe NSW 2141, Australia
Phone
Website
http://sydneystonedoctor.com.au/Added
June 05, 2025