My Hometown Pets
Eugene, OR
About This Business
My Hometown Pets is a family-owned pet store dedicated to providing high-quality products and services to pet owners in Eugene and Springfield. Their mission is to make it easier for pet owners to find healthy and good food for their pets, taking some of the guesswork out of the equation. They offer a wide range of products, including catnip scratchers, squeaky toys, and other durable toys designed to withstand pets' play. My Hometown Pets prioritizes customer satisfaction, with a great returns policy in place for when things don't work out. The store also hosts and participates in various events, such as pet adoption events, to help pets find their forever homes. Additionally, they provide access to care sheets, product guides, and pet care articles to support pet owners in providing the best care for their pets. With a professional bird groomer on staff, My Hometown Pets offers specialized services like pedicures, wing clips, and beak trimming for birds. Their commitment to customer satisfaction and pet well-being makes them a trusted destination for pet owners in the area. By providing a welcoming environment and a range of resources, My Hometown Pets aims to be the go-to pet store for families in Eugene and Springfield, helping to strengthen the bond between pets and their owners.
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Customer Reviews
1 total reviews
Jessica Wheeler
June 09, 2025Disappointing Experience with Bird Grooming Services
I was really looking forward to trying out My Hometown Pets' bird grooming services, given their professional bird groomer on staff. Unfortunately, my experience was a letdown. I booked an appointment for my parakeet, Sunny, to get a pedicure and wing clip. The groomer seemed nice, but the actual service was rushed and lacked attention to detail. Sunny's nails were still a bit long after the pedicure, and the wing clip was uneven. What really bothered me, though, was the lack of follow-up care instructions. As a pet owner, I want to make sure I'm doing everything I can to keep my pets healthy and happy. The care sheets and product guides on their website are helpful, but it would be great if they also provided more personalized advice and support after their services. For the price, I expected more. Maybe I just caught them on a bad day, but I won't be returning for grooming services. However, I do appreciate their commitment to hosting pet adoption events and supporting the local community. Perhaps I'll give their products a try instead.
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Review Statistics
Based on 1 reviews
Company Information
Address
Eugene, OR