Media USA, Inc.
35 E 4th St, Litchfield, MN 55355-2121, US
About This Business
Media USA, Inc. is a leading provider of strategic nontraditional out-of-home advertising venues throughout the Midwest. Established in 1990 by Lease Companies, with corporate offices located in Litchfield, MN, the company has expanded to include satellite offices in Duluth, MN, and Des Moines, IA. Media USA offers a wide range of innovative advertising solutions, targeting the consumers of the hospitality industry, including business and leisure class hotels, restaurants, golf courses, and service clubs. Their products capture hundreds of thousands of upscale demographics at an unbeatable cost per thousand. The company's team, led by founding partners Mark and Daniel, brings over 40 years of combined experience in business development, print, outdoor billboard sales, and out-of-home media sales. Trisha, the Office Manager, ensures the day-to-day operations run smoothly, while Amee, with her extensive experience in hotel and restaurant accounts, excels in generating, building, and maintaining client relationships. Media USA's InfoTouch system is a cutting-edge, interactive touch screen technology that provides guests with easy access to local information, weather, and directions, making it a valuable tool for staff to recommend area attractions and eliminating clutter caused by lobby brochure racks. With its high-tech features and user-friendly interface, the InfoTouch system is an attractive solution for businesses looking to enhance their customer experience. As Media USA continues to expand its market share and develop new territories, it remains committed to delivering exceptional customer care and service, making it a trusted partner for businesses in the Midwest.
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Customer Reviews
1 total reviews
Brent Thompson
June 06, 2025Underwhelming Experience with Media USA's InfoTouch System
I recently had the opportunity to work with Media USA, Inc. and their InfoTouch system, and I must say, my experience was thoroughly underwhelming. As the manager of a mid-sized hotel in the Midwest, I was excited to explore new advertising solutions to reach our upscale demographic. However, the execution fell short of my expectations. The InfoTouch system, while sleek and modern, seemed to be more of a gimmick than a game-changer. The interface was clunky, and the information provided was often outdated or irrelevant to our guests' needs. The system's high-tech features, which were supposed to be a major selling point, were slow to load and frequently malfunctioned. What's more, the customer support team at Media USA seemed unresponsive and uninterested in addressing our concerns. Despite their claims of 'exceptional customer care and service,' we were left to troubleshoot the issues on our own. The sales team, led by Amee, was friendly and enthusiastic, but the follow-through was lacking. For a company that boasts over 40 years of combined experience in out-of-home media sales, I expected a more polished and professional product. Unfortunately, Media USA's InfoTouch system failed to deliver, and I would not recommend it to my colleagues in the hospitality industry.
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Company Information
Address
35 E 4th St, Litchfield, MN 55355-2121, US